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Volunteer- Crisis Counselor Resume Example

Resume Score: 60%

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VOLUNTEER- CRISIS COUNSELOR
Professional Objective

I aspire to obtain a position in social services working directly with people facing physical, psychological, or social challenges. I have work experience that involves personal counseling. I enjoy this work and I believe I have a talent for doing it and I would really like further opportunities to learn more about counseling work and to develop these skills.


Skills
  • Adapt to diverse groups
  • Computer proficient
  • Excellent verbal and non verbal communication skills
  • Empathy 
  • Exceptional attention to detail
  • Patient
  • Problem solving
  • Quick learner
Work History
Volunteer- Crisis Counselor , 12/2016 to Current
Crisis Text Line – New York
  • Counseled clients to help guide them from an immediate crisis to a calm understanding. 
  • Counseled texters dealing with abuse, relationships, depression, stress, suicidal thoughts and more. 
  • ​Build rapport, explore thought, feelings, and precipitating events, Identify goal, Explore texter's support system and then together create an action plan.

​

Manager, 11/2016 to Current
Ife Samms – Brooklyn
  • Booking venues and maintaining relations.
  • Overseeing and compiling the Electronic Press Kit.
  • Coordinate with and supervise vendor studios.
  • Over sees financial needs for gigs, studio time, and more.
  • Approve all social media posts to ensure effectiveness.

Recreational Therapist, 06/2015 to 08/2016
Rogerson House – Jamaica Plain, MA
  • Designed and implemented a variety of recreational programs that met the physical, emotional and social needs of residents with Alzheimer\'s and dementia. Contributed to their overall quality of life.
  • Collaborated with the staff to identify safety risks and formulate resolutions.
  • Ran recreational groups of 10-30 people throughout the day.
  • Supported and advocated for each resident.
  • Spearheaded a science club.
​​
Marketing& Sales , 04/2014 to 08/2016
INBOUND Ink – Lynn, MA
  • Organized orders
  • Advised social media presence
  • Cultivated and managed relationships with key clients, vendors and community partners.
  • Proofed and approved production and printing drafts of promotional materials.
  • Traveled to different events to market and sell products.

Conference Coordinator, 04/2013 to 09/2013
Bryant University - Conference Office – Smithfield, RI
  • Coordinated daily operations for ten conferences.Point person on two conferences.
  • Set up and break down of registration stations, signage, distribution of materials, overnight calls.
  • Optimized service procedures to increase customer satisfaction.
  • Determined customer needs and developed program initiatives according to preferences.
  • Assessed current trends to assist with decision making.
  • Sourced qualified vendors to provide program resources.
  • Assisted with the preparation and operations for the Bryant University Women\'s Summit; an annual national conference with 1,000 attendees each year.


Education
Bachelor of Arts: Communication, 2016
Bryant University - Smithfield, RI
  • Minor in psychology and business administration
  • Coursework in: Economics, Finance, Management, Marketing, Computer Information Systems, Human Resource Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Crisis Text Line
  • Ife Samms
  • Rogerson House
  • INBOUND Ink
  • Bryant University - Conference Office

School Attended

  • Bryant University

Job Titles Held:

  • Volunteer- Crisis Counselor
  • Manager
  • Recreational Therapist
  • Marketing& Sales
  • Conference Coordinator

Degrees

  • Bachelor of Arts : Communication , 2016

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