Volunteer Consultant Resume Example

Project Experience: 

Implementation of Strategic Solution for a Top-tier Multinational Bank 

Supported the project lead in designing a Strategic Solution for Regulatory implementation that resulted in process improvement of capital reporting , enhancement of capital calculation and transparency in collateral processing. Notable accomplishments include:

• Executed current state analysis of complex capital processing systems by taking the lead to plan and run 30+ client interviews (including COO and CRO) to analyze banks approach to capital management
• For a 200+ page business requirements document, identified complex functional requirements and system capabilities
• Recognized by management for acting as a lead contact for IT implementation of the future state operating model

Strategic Sustainable Improvement Program for a Multinational Financial Corporation

Developed a sustainable improvement program around client's credit card lifecycle to identify root causes of customer complaints and determine recommendations improvement around customer management. Notable accomplishments:

• Analyzed and dissected client's complaints data on 20,000+ customers, summarized implications, and determined root causes
• Collaborated with team to identify the problem areas and determine effective considerations for improvement
• Created executive analysis presentation highlighting business issues, potential risk and a roadmap for execution of a Sustainable Improvement Program

Program Management of a $13million Program for a Global Financial Institution

Supported the project lead in collaborating with 10 cross functional client teams on strategic planning, budgeting, resource allocation, and execution the Comprehensive Capital Analysis and Review (“CCAR”) program. Notable accomplishments include:

• Created an Excel-based financial model to monitor adherence to program's financial goal of $13 million dollar budget, and designed financial reporting packages for client use
• Consolidated submissions and prepared management reports for senior client leadership and the Board
• Managed a team of 4 to analyze CCAR related stress testing forecast results and research impact of macroeconomic variables

Corporate Development and Strategy Experience

Independently led the development of the Global Banking Strategy Proposal. Accomplishments include:

• Performed competitor analysis and evaluated market opportunities on consumer and retail banking sectors
• Conducted quantitative analysis on 32,000 retail customers across 43 countries, and articulated strategy implications to client executives
• The work resulted in revenue growth for the practice worth $1million sale

Go-To Market Business Strategy Initiative

Collaborated with EY Marketing and Sales teams to execute a go-to market strategy. Accomplishments include:

• Took a manager role in leading the project management activities to ensure the initiative was on track and to address any issues
• Spearheaded the development of business case for senior management and led the approval efforts with General Council
• Became main point of contact for the initiative within the Practice
• The initiative increased in participation in industry conferences, expansion of thought leadership publications, and brand awareness in social media networks.

• Designed and streamlined an asset quality monthly reporting package that brought transparency in the analysis of key financial metrics and drivers across 10 business units.
• Analyzed delinquency and non-earnings walks for the Investor Relations script and summarized impact of FX, mix and rate compositions for annual planning.
• Automated and increased efficiency of the IR reporting house repossession process by 34% through the Hyperion database.