vocational rehabilitation specialist resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker excellent planning and problem-solving abilities currently interested in obtaining a position as an Employee Relations Investigator.

  • Conflict resolution
  • Case management
  • Decision Making
  • Resolving discrepancies
  • Mediation
  • Data collection and analysis
  • Professional relationship development
  • Planning and execution
  • Advance skills in Microsoft office software including Word, Excel, and PowerPoint
Work History
10/2013 to 04/2017 VOCATIONAL REHABILITATION SPECIALIST State Of Oklahoma | Stillwater, OK,
  • VR counseling intern 2015-2017 providing guidance and assistance to clients with disabilities under qualified supervision
  • Exercised independent judgment and performed complex tasks requiring specialized skills while providing services to VR clients with disabilities
  • Demonstrated a comprehensive knowledge of and applied VR pertinent rules, regulations, policies, and procedures
  • Processed a variety of agency documents by reviewing for accuracy and completeness
  • Updated information, evaluated against policy, compared elements for consistency or logical relationship, and acted where such procedures may have required independent judgment
  • Originated correspondence, documentation, and other written communication
  • Provided the public and others with information and assistance in completing forms and applications
  • Performed basic accounting functions such as receiving and recording payments, basic bookkeeping, accounts payable/receivable, etc
  • Maintained calendars, schedules, and coordinated appointments, meetings, training, facilities and other activities
  • Assisted in the training of vendors and new employees
04/2017 to 11/2018 REHABILITATION COUNSELOR State Of Iowa | Eldora, IA,
  • Provided counseling and guidance while assisting individuals with disabilities to help obtain employment and independence
  • Practiced the latest techniques in rehabilitation counseling while developing strong partnerships with other agencies and programs to help clients enter or reenter the labor market
  • Providing full performance level vocational counseling and guidance, training, and selective job placement services to individuals with disabilities
  • Partnered with the community and provided outreach to vendors to collaborate and coordinate agency activities and facilitate agency goals
  • Traveled weekly to provide outreach to schools, parents, business partners, community partners, and training meetings
  • Exercised a great deal of independent decision making
  • Coordinated community resources and secured referrals
  • Assisted individuals with addressing disabilities and developing career plans
  • Administered preliminary and comprehensive vocational assessments
  • Built and deepened partnerships with healthcare administrators, medical directors and nursing supervisors
  • Handled caseload of more than 130 clients
  • Promoted development of interviewing, resume writing and etiquette skills
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
11/2018 to Current Compliance Case Manager Amedisys Inc. | Lancaster, PA,
  • Responsible for administering procedures and documentation for client compliance with local, state and government environmental regulations
  • Management of protocols across personnel and assignments
  • Supporting and administrating training including documentation and reporting personnel annual training requirements
  • Client VOC monthly and annual record keeping and reporting
  • Planned and executed documentation and organization of client Material Safety Data sheets to provide information for chemical safety fire and health as well as requirements for personal protective equipment needed for chemical use and storage
  • OSHA compliance plans and procedures
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components
  • Coordinated with safety team in developing project plans for prioritized initiatives
  • Adhered to established policies, procedures and compliance for satisfactory audit rating
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Expected in 2017 MASTER OF REHABILITATION COUNSELING | Utah State University, Logan, UT GPA:
Expected in 2007 BS | Psychology Southern Utah University, Cedar City, UT, GPA:
Additional Information
  • ELECTRONIC WARFARE, SIGNAL INTELLIGENCE (ARABIC) , United States Army Supported combat arms by obtaining intelligence from enemy communications. Excelled in two (2) years of training from Arabic at Defense Language Institute to electronic warfare schools prior to assuming normal duties in military intelligence.

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Resume Overview

School Attended

  • Utah State University
  • Southern Utah University

Job Titles Held:

  • Compliance Case Manager


  • BS

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