Visitor Services Representative Resume Example
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- Greeted tours and individual patrons entering the museum to help facilitate their experience.
- Helped run theaters, studio tours, and specialized theme based events in the museum.
- Assisted in checking in Newseum Press Pass™ members for specialized programs.
- Described internal content, layouts and external geography to customers in person and via telephone.
- Handled daily walkthroughs of my assigned floors and remained up to date on relevant new content, expected visitor traffic, as well as internal events.
- Communicated with multiple departments to resolve building service, technology based and security concerns that arose.
- Politely assisted customers in person and via telephone.
- Answered calls addressing customer inquiries, solving problems and providing new inventory information.
- Produced daily digital reports on inventory that was in circulation and out of circulation.
Mary Baldwin College - City, State
- Transferred to Montgomery College (Rockville, MD) following a death in the family. Unfinished degree.
- Coursework in political science, international relations, and history.
- Member of the Student Senate, Literary Publication (Libations), & Vice President of the Caribbean Student Association. Planned events for each minor group.
Richard Montgomery High School - City, State
1. NAACP ACT-SO (National Association for the Advancement of Colored People - African American Cultural Technological Sociological Olympics of the Mind)
Mentor/Judge ~ September 2014 - April 2015
I coached students applying for an academic scholarship program and helped facilitate the regional leg of the competition in Rockville, MD.
2. Marylanders for Marriage Equality
Volunteer ~ July 2012 – November 2012
I canvassed the Montgomery County area regarding a referendum on gay marriage & participated in phone banking.
2. Red Flag Campaign
Organizer/Fundraiser ~ March 2011- March 2011
I organized a domestic violence awareness campaign and subsequent fundraiser for the New Horizons shelter.
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Resume Overview
School Attended
- Mary Baldwin College
- Richard Montgomery High School
Job Titles Held:
- Visitor Services Representative
- Library Assistant
Degrees
- Bachelor of Arts : Political Science
High School Diploma :
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