Exceptional written and oral communications skills. Ability to multi task in a high energy environment. Dedicated and motivated to maintain a professional atmosphere and contribute to company success.
VISA Application Analyst Jul 2014 to Dec 2014 Canada Visa Application Center － City , STATE
Oversee office procedures for Visa Applicants, greet all visa applicants, review all documents and visa applications for completeness, identify deficiencies in visa application papers and warn applicant in a correct manner when deficiency is detected
Filing records, administrative tasks, correspondence with the government of Canada
Guest Service Agent/ Night Auditor/ Fire Safety DirectorSep 2010 to Jan 2012 Holiday Inn Wall St － City , STATE
All Fire Safety Director duties including fire drills and record keeping
Registered and maintained guest accounts, created different strategies to improve guest relations, handled high volume of calls while multi-tasking, resolved guest issues efficiently
Night audit reports
Sales and Revenue Manager/Front Desk / Fire Safety DirectorApr 2002 to Feb 2010 Best Western Gregory Hotel － City , STATE
Prepared meeting specification with all operating units to ensure the effective execution of meetings and events
oversaw all aspects of logistic planning to include contract negotiations, audio visual services, and food and beverage selection
Prepared meeting budgets for each program and incorporated cost saving measures to lower expenses
Handled all corporate and direct billing accounts, group and meeting room bookings
Assisted a/r dept with daily revenue
Check-in and out guests, Excelled at all guest relations
All Fire Safety Director duties including inspections, tests, record keeping and fire drills
Associate of Science, Pharmacy Technologies2014ASA College － City, State, USA
Strong knowledge of Microsoft Word, Excel, and Powerpoint
Proficient in Profit Manager, Fidelio Express, MSI, Opera, Holidex, Win PM and Win Sam Systems
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Job Titles Held:
VISA Application Analyst
Guest Service Agent/ Night Auditor/ Fire Safety Director
Sales and Revenue Manager/Front Desk / Fire Safety Director
Associate of Science , Pharmacy Technologies 2014
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