LiveCareer-Resume

virtual teacher resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Gifted teacher dedicated to promoting environment conducive to learning. Exceptionally skilled in leading activities designed to be both fun and educational for all-age students. Deeply committed to optimizing student success. Dynamic Bilingual Customer Service Representative with many years of experience handling incoming calls, resolving customer issues, inputting orders and processing shipments. Native English speaker and fluent in spanish. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls in busy offices. Experienced Customer Service Representative fluent in English and spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing. Reliable and upbeat beauty consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Skills
  • Emergent Curriculum
  • Online Teaching
  • Student Motivation and Engagement
  • Student-Centered Learning
  • Learning Assessments
  • Differentiated Learning Techniques
  • Behavioral Skills Development
  • Special Education
  • Substitute Teacher Coordination
  • Teacher Assistance
  • Behavior Modification Techniques
  • Classroom Observation
  • Online Systems
  • SMART Boards
  • POS Systems and Ordering Platforms
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Customer Data Confidentiality
  • Needs Assessment
  • Upselling Products and Services
  • Customer Account Management
  • Time Management
  • Cash Register Operations
  • Microsoft Excel
Work History
Virtual Teacher , 12/2020 to 05/2021
The Y Of Central MarylandAnne Arundel County, MD,
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Planned and implemented integrated lessons to meet national standards.
  • Promoted physical, mental and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers and course work.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Supervised learning groups of students in classroom stations.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Completed daily reports, meal count sheets and attendance logs.
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Instructed students in core educational principles, concepts and in-depth subject matter.
Bank Teller , 10/2015 to 06/2017
Pacific Western BankAnaheim, CA,
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Turned in excess cash to maintain drawer security.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Beauty Consultant Sales Representative, 03/2012 to 09/2014
SephoraCity, STATE,
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Communicated with management when customer issues escalated and worked to find resolutions.
  • Identified and responded to customer requests and concerns through email, online chat and phone for both English and spanish-speaking customers.
Education
High School Diploma: , Expected in 07/2012 to Brillare Hairdressing Academy - Scottsdale - ,
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:
English:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Brillare Hairdressing Academy - Scottsdale

Job Titles Held:

  • Virtual Teacher
  • Bank Teller
  • Beauty Consultant Sales Representative

Degrees

  • High School Diploma

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