Results-focused safety professional with strength in communication, meeting deadlines, and research driven. Proactive leader specializing in industrial safety and health. Proficient in setting well-defined and realistic goals. Manages safety programs and training approaches to promote successful goals. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Expertise within OSHA Regulations
Designing or modifying workplaces to eliminate hazards
Prepare, review and present reports, including but not limited to financial, operational and statistical reports
Supervised administrative staff of 6 Patient Services programs, delivering consistent coaching and mentoring to improve job efficiency.
Worked closely with Regional Managers in 2 states, and 13 locations to maintain day-to-day operations.
Oversaw Customer and Patient Service program, and developed and initiated policies and procedures to standardize delivery of care.
Create and maintain records required for local procedures and activities
Communicated with patients with compassion while keeping medical and personal information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
Initiated training and education programs for supporting Management, Supervisor, and Chief operating staff.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Actively managed full-cycle human capital activities including recruitment, supervision, training & development and recognition for staff and volunteer workforce
Ensure delivery of excellent customer service.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Revised and maintained master calendar to coordinate meetings across multiple time zones.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Conducted research and collected and analyzed data to prepare reports and documents.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Updated and implemented administrative and executive support policy changes and monitored effects.
Delivered optimal administrative, customer service and case management support.
06/2018 to 01/2019
Dental Office ReceptionistPremise Health – Parsippany, NJ,
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Prepared new patient files and updated existing records with new personal, insurance and medical information.
Answered and managed incoming calls and emails.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Scheduled cleanings and dental appointments for patients using appointment software.
Coordinated office schedules for new patients, diagnostic assessments and procedures.
Prepared new charts, updated existing charts and managed records transfers between offices.
07/2014 to 02/2017
Substitute TeachingNoster School District – City, STATE,
Lead and engage students in activities Incorporate standards already set within the classroom
Develop, improve and maintain working relationships with other school staff to maintain community leadership.
Manage day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming, clean and well-maintained environment
Requested as substitute teacher based on excellent referrals and trusted performance.
Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
Stayed up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs.
Built and strengthened positive relationships with students, parents and teaching staff.
Facilitated activities and discussions to improve retention of course concepts.
Designed handouts and artifacts to help students improve understanding of course content.
05/2015 to 08/2015
Safety Management InternMortenson Construction – City, STATE,
Work with two Safety Managers on site to solve problems that occur.
Comply with OSHA regulations and maintain updated OSHA most current information.
Maintain safety documents and training records Regulate daily safety site audits and enter data into spreadsheets for every contractor on side.
Conduct incident analysis for near misses and accidents.
Assist mentor with preparing for site training and scheduling.
Minimized injuries and hazards in regards to personnel with creation of robust safety programs, policies and procedures.
Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
Recommended measures to help protect workers from potentially hazardous work methods, processes or materials.
Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
Education and Training
Expected in 05/2016 to to
Bachelor of Science: Safety Management University of Central Missouri - Warrensburg, MO GPA:
Expected in to to
: Elementary Education University of Central Missouri - Warrensburg, MO, GPA:
Expected in 05/2014 to to
Associate of Arts: General Studies State Fair Community College - Sedalia, MO GPA:
Expected in 05/2012 to to
High School Diploma: ClaireMortensonKnob Noster High School - , GPA:
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