Virtual Business Strategist resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Results-focused health professional with strength in over 16 years of successful relationship-building, project management and content writing. Proactive leader with strengths in communication and collaboration. Proficient at identifying client needs and integrating successful team-based business solutions to achieve positive outcomes and client retention. Strong relationship builder, works well with stakeholders, corporate and medical teams.

  • Business generation, operations management, planning, development support, strategy, standards, workflows and driving growth.
  • Local business relationships and performance improvement.
  • Book of business management.
  • Expertise in health education, training, grant and proposal writing.
  • Project organization: planning, coordination and problem resolution.
  • Teaching strategies, proficiency and improvements
  • Alabama Substitute Teaching license, K-12
  • Valid and Current Teaching Certification in TeFL
12/2017 to Current Virtual Business Strategist Virtual Ingenuity, LLC | City, STATE,
  • Work closely with team members virtually to deliver project requirements, develop solutions, support office needs and meet deadlines across time zones.
  • Improve client profit margins by streamlining operations and workflow.
  • Collaborate with clients and team members to discuss new business opportunities and development of project procedures.
  • Provide recruiting services for clients as new opportunities arise.
  • Create customer satisfaction surveys for healthcare clients to improve margin of profit.
  • Handle all delegated tasks remotely, including data entry, content writing and customer service follow-up.
  • Recognized by clients for providing exceptional customer service and attention to customers through phone conversations and emails.
  • Manage databases to compile data for improving customer satisfaction and retention and provide effective solutions.
  • Improve customer satisfaction by finding creative solutions to problems.
  • Learn various CRMs and email marketing platforms to support client office needs.
08/2017 to Current Substitute Teacher, K-12 Trussville City Schools | City, STATE,
  • Taught students Math, English/Language, Science, Social Studies, Reading, STEM/Computer, Art, and Music concepts, including handling all assignments, special projects, tests, administrative updates, grading and attendance records.
  • Implemented lesson plans outlined by classroom teacher to educate students about key concepts and engaged students in discussions to promote interest and drive learning.
  • Differentiated classroom and small group instruction and worked with fellow teachers to support and meet needs of students with different learning styles and ability levels.
  • Requested as substitute teacher for various classrooms by teachers based on excellent past referrals and trusted performance.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Enforced classroom routines to keep students on set schedule and operating at consistent level.
  • Built and strengthened positive relationships with students, teaching staff, and parents.
  • Supervised lunchroom and recess activities.
  • Managed classrooms of 15 to 21 students during absence of assigned teachers.
05/2006 to 02/2008 Field Operations Rep/Regional Field Sales Manager Ameritox, LTD | City, STATE,
  • Developed and drove volume in territory (AL, AR , LA MS) by significantly increasing patient census - largest account in the Southeast and one of the largest in the country for Ameritox, LTD.
  • Penetrated new healthcare markets by profiling, targeting, and developing effective strategies to increase sales and territory within and beyond existing customer base resulting in establishment of corporate accounts and top sales awards.
  • Interfaced with over 37 Pain Management Clinics, physicians, and over 100 plus medical personnel, with accounts in AL, AR, LA and MS to develop value-added solutions and approaches in a timely manner while exceeding sales quotas and objectives, often times working remotely.
  • Scheduled, supervised and directed lab training for medical personnel/lab technicians within each clinic on product administration to ensure optimal productivity, drive client retention and ensure proper protocol adherence while updating procedures.
  • Fostered relationships with physicians and medical personnel to expand customer base and enhance loyalty and retention.
  • Scheduled and performed implementations for low docile clinics to streamline processes and drive patient retention.
  • Managed and maintained client book of over 37 accounts and weekly sales records in addition to overseeing lab inventory purchases, updating procedures and sales contracts to keep records current and compliant.
Education and Training
Expected in 05/1996 Bachelor of Science | University of Arkansas At Pine Bluff, Pine Bluff, AR GPA:

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Resume Overview

School Attended

  • University of Arkansas At Pine Bluff

Job Titles Held:

  • Virtual Business Strategist
  • Substitute Teacher, K-12
  • Field Operations Rep/Regional Field Sales Manager


  • Bachelor of Science

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