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virtual administrative assistant resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Motivated, emotionally intelligent professional offering Bachelors in Business Management and Supervision with Project Management, 15+ years in Medical Office Administration who Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities while meeting tight deadlines. Results-focused professional with strength in leadership and critical thinking. Proactive leader with strengths in communication and collaboration. Proficient in leveraging customer service expertise & knowledge to promote personal and organizational management. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Meticulous and systematic, skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, and handling correspondence. Skilled in Administrative Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Schedule Management
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Microsoft Office
  • Database and Client Management Systems
  • Resource Coordination and Allocation
  • Task Prioritization
  • Critical Thinking
  • Clear Communication
  • Data Entry
  • Fast Learner
  • Electronic Records Management
  • Calendar Management
  • Business Needs Analysis
  • Business Administration
  • Administrative Procedures
  • Project Schedule Coordination
  • Payroll Administration
  • Inventory Management
  • Problem Solving
  • Cloud-Based File Management
  • Research and Analytical Skills
  • Supply Inventory Control
  • Meticulous Attention to Detail
  • Office Equipment Operation
  • Computers and Technology
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Appointment Coordination
  • Professional and Courteous
  • Judgment and Decision Making
  • Verbal and Written Communication
  • Multi-Line Telephone Systems
  • Document and File Management
Experience
2015 to Current
Virtual Administrative Assistant Baptist Health Care Navarre, FL,
  • First point of contact for telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
  • Maintained filing and recordkeeping systems with efficiency and accuracy.
  • Coordinated general office duties such as filing, faxing and data entry.
02/2018 to 11/2019
Pharmacy Technician Extern Accardi Clinical Pharmacy City, STATE,
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
02/2010 to 10/2015
Medical Records Supervisor Dr. Stanley Stockhammer Family Practice City, STATE,
  • Implemented a well-organized system of closed and open medical records with ready availability to interdisciplinary personnel, transferring all paper records over into electronic records management increasing efficiency by 40%.
  • Promoted within one year cross trained for referrals & authorizations and check in and out reception
  • Enforced state and federal legal requirements governing confidentiality and legal issues pertaining to health information.
  • Facilitated ongoing record review and reported results to quality improvement committee.
  • Use classification systems to assign clinical codes for patients’ diagnoses, procedures, medical services, and related information
  • Maintain and retrieve records for specialist referrals for continuity of care, insurance reimbursement, Social Security Administration, lawyers and judges data analysis.
  • Electronically record data for collection, storage, analysis, retrieval, and reporting
  • Ensure confidentiality of patients’ records while adhering to strictest HIPPA and ACHA protocols.
12/2009 to 10/2011
Administrative Assistant, Lead Caregiver, Chef Lanyard Manor Assisted Living Facility City, STATE,
  • Supported all-encompassing administrative duties
  • Interviewing and training personnel, creation of weekly employee schedules
  • Facilitated and assisted all transportation scheduling
  • Creating and maintaining logs and charting
  • Dispersion of all medications
  • Assisted all patients with ADL's
  • Monitored quality, presentation and quantities of plated food across line.
Education and Training
Expected in 05/2018 to to
Bachelor of Science: Project Management
Bachelors of Business Management & Supervision - Daytona Beach, FL,
GPA:
  • Fall 2014 President's List
  • Spring 2014 President's List
  • Fall 2015 President's List
  • Spring 2015 Dean's List
  • Fall 2016 Dean's List
  • Spring 2016 President's List
  • Completed coursework in Business Writing, Organizational Behavior and Legal, Ethics and Social, Customer Relations for Managers, Accounting, Management Information Systems, Strategic Planning & Decision Making, Leadership & Supervision, Operational Decision making
  • Capstone in Project Management
Expected in 05/1995 to to
Associate of Arts: Pre-Medicine
Santa Fe College - Gainesville, FL
GPA:
Expected in to to
: Respiratory Therapy
Valencia College - Orlando, FL
GPA:
  • Completed coursework in Anatomy & Physiology I & II, Pulmonary Physiology, Clinical Care Tech, Chest Medicine, Bas Physio Monitoring, Principles of Mechanical Ventilation, Clinical Practice, Pharmacology, Clinical Practice II, Life Support, Pediatric Respiratory Care, ACLS.

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Resume Overview

School Attended

  • Bachelors of Business Management & Supervision
  • Santa Fe College
  • Valencia College

Job Titles Held:

  • Virtual Administrative Assistant
  • Pharmacy Technician Extern
  • Medical Records Supervisor
  • Administrative Assistant, Lead Caregiver, Chef

Degrees

  • Bachelor of Science
  • Associate of Arts
  • Some College (No Degree)

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