virtual administrative assistant resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Friendly Virtual Assistant with 10 years of experience in administrative needs. Skilled at presentation design with training in Microsoft use and excellent typing abilities. Detail-oriented worker successful streamlining procedures and managing office organization. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and data entry. Considered valuable administrative asset to organization.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/19 to Current
Virtual Administrative Assistant Barrett Business Services Kent, WA,
  • Maintained filing and recordkeeping systems with efficiency and accuracy.
  • Coordinated general office duties such as filing, faxing and data entry.
  • Created and edited documents and presentations for my clients.
  • Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
  • Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Scheduled appointments for management teams and maintained updated calendar using Microsoft Word system.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Input data into database system for all applicable customers and conducted follow-up on all cases recorded within 24 hours.
  • Compiled and analyzed data utilizing spreadsheets or other database software such as Microsoft Excel and Microsoft Access.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Supported office operations, managed client correspondence, tracked records and handled internal communications.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Created and implemented new organizational and recordkeeping processes for notes, records and Microsoft Word documents.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Compiled client data and created reports and spreadsheets for use by my clients.
04/08 to 09/09
Office Specialist City Of San Antonio, Tx San Antonio, TX,
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Complied with confidentiality regulations in handling customer information.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Worked easily with office programs such as Microsoft Outlook and Microsoft Excel to carry out daily team clerical needs.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Managed administrative activities for Human Resources office, including client communication, scanning documents and distribution of mail.
  • Delivered customer support and service experiences to promote more effective office environment.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Organized training materials and user manuals to promote onboarding sessions.
  • Transcribed documents and maintained high levels of accuracy.
11 to 12
Legal Secretary Nicole Haussman Family Law City, STATE,
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Revised and maintained master calendar for client appointments.
  • Assisted in maintaining department attorney personnel files with utmost confidentiality.
  • Organized and prioritized case loads of one attorneys.
  • Received and disbursed all incoming mail.
  • Photocopied all correspondence, documents and other printed materials.
  • Composed and revised legal documents such as letters and depositions.
  • Processed summonses, subpoenas and complaints.
  • Coordinated and scheduled meetings and telephone conferences.
  • Proofed documents and submitted to attorneys for review.
Education and Training
Expected in 01/2001 to to
Nevada Union High School - Grass Valley CA,
Expected in to to
Sierra College - Grass Valley, CA,

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Resume Overview

School Attended

  • Nevada Union High School
  • Sierra College

Job Titles Held:

  • Virtual Administrative Assistant
  • Office Specialist
  • Legal Secretary


  • GED
  • Some College (No Degree)

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