Virtual Administrative Assistant Resume Example
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VIRTUAL ADMINISTRATIVE ASSISTANT
Professional Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced Human Resource environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.
Work History
Virtual Administrative Assistant, 10/2019 to Current
Nelson Interactive – Napa , CA
Nelson Interactive – Napa , CA
- Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Completed and mailed bills, contracts, policies, invoices and checks
- Transcribed and organized information to assist in preparing speeches and presentations
- Assisted with event planning, including associated travel and logistical arrangements
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Maintained 100% accuracy while digitizing records, taking meeting minutes and messages and transcribing notes in updated Microsoft software
Human Resources, 02/2018 to 12/2019
Abm – Aibonito , PR
Abm – Aibonito , PR
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data
- Directed job fairs to bring in local talent for long term and seasonal positions
- Captured key feedback from employees during exit interviews
- Refined talent strategies and plans, including design and implementation of programs for recruitment and retention strategies
- Orchestrated strategic recruitment approaches to engage talented and highly qualified students
- Accurately prepared government compliance reports and proposal requests for employee data
- Reviewed and corrected job offer letters for completeness and accuracy before approving delivery
- Presented advice, coaching and counsel to managers and staff regarding human resources policies, procedures, programs and labor relations
- Entered personnel and subcontractor data into central database
- Developed and administered employment policies to guarantee consistent, fair and legal treatment of employees
- Managed over 500 personnel files according to policy and federal and state law and regulations
- Increased customer engagement through social media
- Developed marketing content such as blogs, promotional materials and advertisements for social media
- Created social media content with consistent content and tone
State Eligibility Consultant, 09/2014 to 11/2017
State Of Indiana – Connersville , IN
State Of Indiana – Connersville , IN
- Communicated with people from various cultures and backgrounds, using active listening and interpersonal talents to ensure consistency
- Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services
- Managed processing of all benefits applications, including those for financial assistance and food stamps
- Communicated directly with doctors offices via telephone, fax, and email.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations
- Coordinated between billing department and customers to resolve problems
- Wrote and updated operational procedures for department of 25 people
Call Center/Administrator, 07/2012 to 06/2014
Family And Social Services Administration – City , STATE
Family And Social Services Administration – City , STATE
- Obtained scanned records and uploaded them into database
- Reviewed and updated client correspondence files and scheduling database
- Compiled quarterly budget reports, financial spreadsheets and organizational charts to improve office organization
- Corrected any data entry error to prevent later issues such as duplication or data degradation
- Obtained scanned records and uploaded into database
- Automated office operations and managed client correspondence, record tracking and data communications
- Managed client correspondence, order tracking and data communications
- Aided HR leadership by coordinating payroll for over 40 employees and managing workman's compensation or group health insurance claims while ensuring compliance with federal and state tax laws
Skills
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Education
Associate of Science: Business Administration, Expected in 04/2020
Indiana Wesleyan University - City, State
Indiana Wesleyan University - City, State
High School Diploma: 2010
Lawrence Central High School - City, State
Lawrence Central High School - City, State
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Resume Overview
School Attended
- Indiana Wesleyan University
- Lawrence Central High School
Job Titles Held:
- Virtual Administrative Assistant
- Human Resources
- State Eligibility Consultant
- Call Center/Administrator
Degrees
- Associate of Science : Business Administration , Expected in 04/2020
High School Diploma : 2010
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