Vip Bottle Service Waitress resume example

Educated guests on proper hair care. Promoted and sold salon services and products. Set up workstation and treatment room with necessary products, equipment and supplies. Selected hair colors based on customer preference. Promptly fielded all incoming phone calls and scheduled appointments. Created repeat business by developing long-term relationships with regular customers. Recommended hair styles that complimented clients’ facial features and coloring. Trimmed and styled hair for weddings and special occasions. Sanitized workstations and salon equipment for safety purposes. Examined hair texture and condition to determine appropriate treatment.

Described products and explained uses to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges. Guided customers in choosing items that reflected personal style and ensured they knew how to use them at home. Explained information about the quality, value and style of products to Influence customer buying decisions. Provided makeup applications on customers and educated them while applying. Kept professional manner. Learned about the customers regarding their needs, lifestyle, and skin concerns.

Greeted all guests and assisted them with requests and special services.Tracked and effectively managed counter sales daily to ensure monthly goals were met. Meticulously entered client information when ordering products or booking appointments. Provided accurate product information to customers. Responded to customer inquiries in a friendly and professional manner. Answered customers’ questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Educated customers on products and coached them through application of makeup. Booked appointments for free-lance artists. Created customer relationships. Created events to exceed personal sales and goals. Opened and closed the store, which included counting cash drawers and making bank deposits. Offered exceptional customer service to differentiate and promote the company brand. Maintained visually appealing and effective displays for the counter. Communicated merchandise needs and issues to appropriate supervisors in a timely manner. Consulted with customers on the latest styles and trends. Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Worked in Aveda Concept Salon along side Purefessionals. Assisted at Aveda Institute to enhance qualifications and teach students. Participated in continuing education to further techniques. Kept strong relationships with clientle. Retained 80% of clientle. Accomplished retail sales quotas.