village administrator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Energetic, municipal manager with over 35 years of progressively responsible, varied, experience, and success in spearheading and completing comprehensive projects while maintaining positive relations between government and constituents. Natural leader and skilled negotiator with a commitment to excellence. Dedicated to promoting and preserving value and quality for the Village and its residents. Fiscal conservative espousing strict budgetary guidance to staff. A longstanding history of community involvement.


    Coordinated successful ballot measure to obtain non-home rule sales tax increase of 1% to fund police officer hiring and road maintenance increases.

    Negotiated initial contracts between Village and newly created units in Public works and Utility departments preserving strong management rights clause with reasonable financial impacts.

    Led team during COVID-19 pandemic maintaining operational efficiencies and high customer service accountability while providing creativity to support local businesses.

    Serve as Chair of Southwest Agency for Risk Management; multi-community risk pool providing Worker's compensation, Property, Casualty and Liability coverage for hundreds of employees and $100's millions in assets

    Secured millions of dollars in grant funding for various road projects, water/sewer upgrades and bike paths.

    Worked together with Elected Officials, Chamber of Commerce, staff and residents to provide planning for annual Labor Day Weekend event that draws a crowd of over 250,000 people.

    Graduate of F.B.I National Academy

  • Dependable and Responsible
  • Organization and Time Management
  • Problem-Solving
  • Training and Development
  • Decision Making
  • Attention to Detail
  • Team building
  • Self-Motivated
  • Planning and Coordination
Work History
Benchmark Senior Living Stonington, CT,
  • Provide open and accessible management, supervision, and direction to 92 full-time, 12 permanent part-time and 20 seasonal employees serving upscale community of 20,236 residents encompassing 15.2 square miles
  • Carry out directives of Village President and Village Board which require administrative implementation, reporting promptly to Village President and Village Board any difficulties encountered therein
  • Administer all day-to-day operations of Village government
  • Establish and maintain procedures to facilitate communications between citizens and Village government to assure that complaints, grievances, recommendations, and other matters receive prompt attention by responsible official
  • Serve as chief labor negotiator for collective bargaining agreements with Village's three labor unions
  • Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
Ascension Health Oshkosh, WI,
  • Helped coordinate creation and participation in multi-community health insurance pool to maximize renewal leverage to save on insurance premium costs without decreasing benefit coverage
  • Updated policy and personnel manual to ensure that it provides proper direction reflective of legal precedent
  • Worked with Risk Management Insurance Provider to coordinate training programs to reduce workplace injury occurrences
  • Updated employee job descriptions to allow for more concise employee evaluations
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
Saint Xavier University Chicago, IL,
  • Collaborated with Illinois Department of Transportation, Village staff, other public agencies and business leaders to bring retail and industrial development to community
  • Worked with staff to development of downtown retail grant, sales tax incentive, low interest loan program and industrial grants to encourage diversified development and retention
  • Worked with Administrator on structuring multiple development agreements allowing for business expansion within community
  • Served as liaison between Village and Illinois Department of Transportation for coordination of $120 million U.S Route 30 widening project
  • Served as Freedom of Information Officer.
FINANCE DIRECTOR, 05/2014 - 01/2016
University Of California Fresno, CA,
  • While maintaining other position responsibilities
  • Provided direct oversight of $52 million corporate and utility budgets while insuring that required documentation deadlines are met
  • Insured that department heads kept to strict standards and spending procedures returning budgetary surplus every year
  • Kept elected officials apprised of on-going financial health through monthly written reports and weekly personal contact
  • Provided financial oversight for $6 million Village Hall expansion
  • Award recipient for outstanding financial reporting
  • Established and enforced controls on revenue and expenses to protect company assets
  • Assessed expansion plans and presented costs to forecast trends and recommend changes
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
CHIEF OF POLICE, 11/2003 - 09/2010
Village Of Frankfort City, STATE,
  • Responsible for oversight, planning, directing and assigning of personnel and activities related to Patrol, Records, Internal Investigations, Information Technologies, Training and Court Services Divisions
  • Improved application of information technology to inform public of law enforcement programs and progress
  • Web site aided immediate release of pertinent safety and investigatory information throughout community
  • Secured grants to provide supplementary funding for variety of departmental programs including enhanced tobacco and alcohol enforcement, enhanced traffic unit, and bullet proof vests
  • Worked with other municipal leadership for creation of Will/Grundy Major Crimes Task Force which provides investigative services for 35 member agencies including Federal Bureau of Investigations and Illinois State Police
  • Served as founding member and Treasurer.
Police officer, 09/1986 - 11/2003
Village Of Frankfort City, STATE,
  • Sergeant, Commander of Operations and Commander of Staff Services.
Master of Arts: Political Science and Justice Studies, Expected in 12/2001
Governor's State University - University Park, IL
Status -
Bachelor of Arts: Criminal Justice, Expected in 12/1997
Governor's State University - University Park, IL
Status -

International City Managers' Association

Association of State Floodplain Managers

International Association of Police Chiefs

Illinois Association of Chiefs of Police

Illinois City Managers Association

Will County Administrators and Managers Association Illinois Government Finance Officers' Association

Society for Human Resource Management

Police Chiefs Association of Will County

F.B.I. National Academy Associates


Credentialed City Manager, International City Managers' Association, 2019 to Present.

Certified Police Chief, Illinois Association of Chief of Police, 2005 to Present.

Certified Flood Plain Manager, Association of State Floodplain Managers, 2007 to Present


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School Attended

  • Governor's State University
  • Governor's State University

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  • Police officer


  • Master of Arts
  • Bachelor of Arts

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