Vice President Of Operations resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

I am seeking a career that will enhance my skills and further my knowledge. I am an extremely organized individual. I have strong interpersonal skills and posses leadership abilities as well. I am self motivated. I work well with others or alone. I feel I would be a great asset to any company as I take pride in myself and everything I do.

  • People skills
  • Working collaboratively
  • Leadership
  • Conflict resolution
  • Supervision
  • Active listening
  • Reliable and trustworthy
  • Decision-making
  • Critical thinking
  • Flexible
  • Relationship building
  • Multitasking
  • Troubleshooting
  • Computer skills
01/2006 to Current Vice President of Operations Qualtek | Tualatin, OR,
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Coordinated work across departments to keep teams on track with company goals.
  • Collaborated with various departments to identify operational challenges and plan corrective actions.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocol.
  • Supervised daily operations of multi-million dollar operation.
  • Traveled to trade shows and client meetings to promote company brand.
  • Represented company interests before federal agencies, city representatives and regulatory entities.
  • Reduced costs and optimized revenue by executing contract bidding and procurement processes.
  • Developed and managed brand identity in new market launches.
  • Stayed abreast of local, state and federal regulations to bolster compliance of corporate procedures.
  • Inspected incoming raw materials shipments for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies as necessary.
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
  • Reviewed specifications for products,
  • Monitored execution of testing activities, directing supervisors, inspectors and floor workers according to testing specifications to gather accurate, useful data.
  • Checked calibration certificates and administered system to keep instrumentation accuracy compliant with known standards.
  • Generated detailed and accurate inspection and testing reports according to current good manufacturing practices.
  • Conducted inspections with quality control team members.
  • Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
  • Strictly followed all health, safety, and legal standards.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Communicated with supervisors to plan and review employee evaluations.
  • Administered employee benefits and led open enrollment process, informing and coaching employees.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Coordinated workers' compensation insurance and managed claims.
  • Negotiated agreements and maintained contact with insurance brokers and carriers.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Supervised proper processing of garnishments, offered child support and distributed wage assignments.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Corrected payroll transactions by voiding checks and issuing stop payment orders.
  • Worked with HR staff to accurately track and update paid time off.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Held exit interviews and documented information discussed with employees.
  • Documented purchasing activities, inventory reports and department records.
  • Negotiated favorable contracts and determined lowest possible cost, factoring in quality and reliability, by analyzing data.
  • Led sourcing projects to maintain on-time delivery of purchased materials.
  • Oversaw purchasing.
  • Tracked shipments to ensure delivery on time and in excellent condition.
  • Verified receipt of items by comparing items ordered to items received.
  • Negotiated with vendors and suppliers and administered contracts.
  • Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
  • Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
  • Minimized loss by negotiating payment terms directly with clients.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Completed day-to-day financial transactions including cutting checks or making bank deposits.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
04/2005 to 12/2005 Administrative Assistant Tulip Cremation | Lakewood, CO,
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Documented and took note of staff vacation time, sick days and personal days to monitor attendance records.
  • Routed contracts, agreements, and invoices through proper signature process.
  • Managed scheduling for staff.
  • Monitored office equipment and managed smooth operation with preventive maintenance and repair work scheduling.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Met incoming guests and clients, offering immediate assistance.
  • Managed cash register operations using POS system and processed sales and returns.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Offered product samples to help customers discover new items.
04/2004 to 03/2005 Loan Coordinator First Republic | Greenwich, CT,
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Complied applications and paperwork and double-checked for accuracy.
  • Submitted applications to credit analysts.
  • Developed and maintained relationships with local real estate agents.
  • Researched insurance information and flood certificates.
03/2003 to 03/2004 Mortgage Broker Wholesale Mortgage Group | City, STATE,
  • Communicated closely with various lenders to obtain most effective loans for customers refinancing or purchasing homes.
  • Clarified mortgage loan process details to educate borrowers.
  • Reviewed financial data, pay stubs and credit history for borrowers to ascertain loan qualification.
  • Identified valuable solutions for customers with credit problems.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Met with and guided clients through loan application initiation and filing.
  • Monitored loan status and communicated updates with customers.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
  • Adhered to federal and state compliance guidelines relative to retail mortgage lending.
  • Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
  • Researched insurance information and flood certificates.
  • Examined and verified information in loan application and closing documents.
  • Worked with third-party vendors to address and clear loan closing requirements.
  • Scanned and uploaded loan and related documents into system.
  • Conveyed acceptance or rejection to customers by mail, telephone, or in person.
Education and Training
Expected in 1992 High School Diploma | Buckeye High, Medina, OH, GPA:
  • SQF Practitioner - 2016
  • PCQI License - 2020
  • HACCP Certified - 2016

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Buckeye High

Job Titles Held:

  • Vice President of Operations
  • Administrative Assistant
  • Loan Coordinator
  • Mortgage Broker


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: