Vice President Of Operations resume example with 18+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I am seeking a career that will enhance my skills and further my knowledge. I am an extremely organized individual. I have strong interpersonal skills and posses leadership abilities as well. I am self motivated. I work well with others or alone. I feel I would be a great asset to any company as I take pride in myself and everything I do.
Skills
People skills
Working collaboratively
Leadership
Conflict resolution
Supervision
Active listening
Reliable and trustworthy
Decision-making
Critical thinking
Flexible
Relationship building
Multitasking
Troubleshooting
Computer skills
Experience
01/2006 to CurrentVice President of OperationsQualtek | Tualatin, OR,
Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
Coordinated work across departments to keep teams on track with company goals.
Collaborated with various departments to identify operational challenges and plan corrective actions.
Hired and managed employees to maximize productivity while training staff on best practices and protocol.
Supervised daily operations of multi-million dollar operation.
Traveled to trade shows and client meetings to promote company brand.
Represented company interests before federal agencies, city representatives and regulatory entities.
Reduced costs and optimized revenue by executing contract bidding and procurement processes.
Developed and managed brand identity in new market launches.
Stayed abreast of local, state and federal regulations to bolster compliance of corporate procedures.
Inspected incoming raw materials shipments for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies as necessary.
Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
Reviewed specifications for products,
Monitored execution of testing activities, directing supervisors, inspectors and floor workers according to testing specifications to gather accurate, useful data.
Checked calibration certificates and administered system to keep instrumentation accuracy compliant with known standards.
Generated detailed and accurate inspection and testing reports according to current good manufacturing practices.
Conducted inspections with quality control team members.
Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
Strictly followed all health, safety, and legal standards.
Recruited applicants for vacancies to fill open positions with qualified staff.
Communicated with supervisors to plan and review employee evaluations.
Administered employee benefits and led open enrollment process, informing and coaching employees.
Proactively identified and solved complex HR problems that impacted operations management and business direction.
Coordinated workers' compensation insurance and managed claims.
Negotiated agreements and maintained contact with insurance brokers and carriers.
Supervised and guided personnel to eliminate downtime and boost productivity.
Supervised proper processing of garnishments, offered child support and distributed wage assignments.
Onboarded new employees in time reporting and payroll systems.
Processed rehires, transfers, terminations, garnishments and withholdings.
Corrected payroll transactions by voiding checks and issuing stop payment orders.
Worked with HR staff to accurately track and update paid time off.
Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Held exit interviews and documented information discussed with employees.
Documented purchasing activities, inventory reports and department records.
Negotiated favorable contracts and determined lowest possible cost, factoring in quality and reliability, by analyzing data.
Led sourcing projects to maintain on-time delivery of purchased materials.
Oversaw purchasing.
Tracked shipments to ensure delivery on time and in excellent condition.
Verified receipt of items by comparing items ordered to items received.
Negotiated with vendors and suppliers and administered contracts.
Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
Minimized loss by negotiating payment terms directly with clients.
Prepared weekly payroll for team of salaried and hourly employees.
Completed day-to-day financial transactions including cutting checks or making bank deposits.
Trained and supervised shipping department staff, enforcing company policies and industry best practices.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Investigated inventory discrepancies to maintain recordkeeping validity.
Liaised with vendor representatives to rectify damages and shortages.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Upheld quality control policies and procedures to increase customer satisfaction.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
04/2005 to 12/2005Administrative AssistantTulip Cremation | Lakewood, CO,
Tracked and submitted employee timesheets to prepare for payroll processing.
Documented and took note of staff vacation time, sick days and personal days to monitor attendance records.
Routed contracts, agreements, and invoices through proper signature process.
Managed scheduling for staff.
Monitored office equipment and managed smooth operation with preventive maintenance and repair work scheduling.
Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Met incoming guests and clients, offering immediate assistance.
Managed cash register operations using POS system and processed sales and returns.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Reviewed tags on product shelves and made requested pricing changes.
Offered product samples to help customers discover new items.
04/2004 to 03/2005Loan CoordinatorFirst Republic | Greenwich, CT,
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Complied applications and paperwork and double-checked for accuracy.
Submitted applications to credit analysts.
Developed and maintained relationships with local real estate agents.
Researched insurance information and flood certificates.
03/2003 to 03/2004Mortgage BrokerWholesale Mortgage Group | City, STATE,
Communicated closely with various lenders to obtain most effective loans for customers refinancing or purchasing homes.
Clarified mortgage loan process details to educate borrowers.
Reviewed financial data, pay stubs and credit history for borrowers to ascertain loan qualification.
Identified valuable solutions for customers with credit problems.
Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Met with and guided clients through loan application initiation and filing.
Monitored loan status and communicated updates with customers.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
Adhered to federal and state compliance guidelines relative to retail mortgage lending.
Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
Researched insurance information and flood certificates.
Examined and verified information in loan application and closing documents.
Worked with third-party vendors to address and clear loan closing requirements.
Scanned and uploaded loan and related documents into system.
Conveyed acceptance or rejection to customers by mail, telephone, or in person.
Education and Training
Expected in 1992High School Diploma | Buckeye High, Medina, OH, GPA:
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