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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

High-achieving Vice President of Operations with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues. Experienced In Heavy Construction with over 40 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Employee Training
  • Continuous Improvements
  • Performance Monitoring
  • Budgeting
  • Scheduling
  • Staff Management
  • Due Diligence
  • Process Improvement
  • Operational Leadership
  • Policy and Procedure Development
  • Cash Flow Analysis
  • Quality Management
  • Performance Appraisals
  • Business Planning
  • Key Performance Indicators (KPIs)
  • Contract Review
  • Lean Six Sigma
Education
Wentworth Institute of Technology Boston, MA Expected in 07/1980 Associate of Arts : Construction Engineering - GPA :
Work History
Lhc Group - Vice President of Operations
Savannah, GA, 08/2016 - 12/2019
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Established clear management goals and devised systems to track results for effective decision making.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
  • Monitored over (3000) employees' day-to-day activities and made plans to rectify issues resulting in schedules be met and exceeded .
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Upheld great standards of leadership for employees, consistently leading by example.
  • Scheduled employees for 3-16 hr shifts, taking into account customer traffic and employee strengths.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and SAFETY
  • Enhanced operational efficiency and productivity by managing budgets, accounts and SAFETY requirements.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented operational strategies and effectively built customer and employee loyalty through Daily Meeting and Coordinating Scheduled Deliveries.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Increased profits by assessing effectiveness of Budget and Scheduling Projects.
  • Coordinated leadership workshops Daily to educate team members on best practices to optimize productivity.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Trained, coached and mentored staff to support smooth adoption of new Lean program.
  • Assessed financial statements and weekly Budget reports to evaluate Job performance, develop targeted improvements and implement changes resulting in staying with budget restraints.
  • Monitored over 3000 employees' day-to-day activities and made plans to rectify issues resulting in Employee's Safety .
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Executed tasks within time and budget constraints.
  • Managed cross-functional collaboration to drive team engagement and keep members on course to achieve demanding company targets.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Developed and maintained relationships with Development customers and suppliers through continual communication and meeting.
  • Coordinated daily leadership workshops to educate team members on best practices to optimize productivity.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reported issues to higher management with great detail, resulting in excellant job productivity
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assessed financial statements and Job reports to evaluate employee performance, develop targeted improvements and implement changes resulting in Job Safety.
  • Managed, trained and motivated Carpenters and Field Engineers to continuously improve knowledge and abilities in Construction field.
Lhc Group - Vice President of Operations
Sheboygan, WI, 09/2010 - 08/2016
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Established clear management goals and devised systems to track results for effective decision making.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
  • Monitored over (1000) employees' day-to-day activities and made plans to rectify issues resulting in schedules be met and exceeded .
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Upheld great standards of leadership for employees, consistently leading by example.
  • Scheduled employees for 3-16 hr shifts, taking into account customer traffic and employee strengths.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and SAFETY
  • Enhanced operational efficiency and productivity by managing budgets, accounts and SAFETY requirements.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented operational strategies and effectively built customer and employee loyalty through Daily Meeting and Coordinating Scheduled Deliveries.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Increased profits by assessing effectiveness of Budget and Scheduling Projects.
  • Coordinated leadership workshops Daily to educate team members on best practices to optimize productivity.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Trained, coached and mentored staff to support smooth adoption of new Lean program.
  • Assessed financial statements and weekly Budget reports to evaluate Job performance, develop targeted improvements and implement changes resulting in staying with budget restraints.
  • Monitored over 3000 employees' day-to-day activities and made plans to rectify issues resulting in Employee's Safety .
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Executed tasks within time and budget constraints.
  • Managed cross-functional collaboration to drive team engagement and keep members on course to achieve demanding company targets.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Developed and maintained relationships with Development customers and suppliers through continual communication and meeting.
  • Coordinated daily leadership workshops to educate team members on best practices to optimize productivity.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reported issues to higher management with great detail, resulting in excellent job productivity
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assessed financial statements and Job reports to evaluate employee performance, develop targeted improvements and implement changes resulting in Job Safety.
  • Managed, trained and motivated Carpenters and Field Engineers to continuously improve knowledge and abilities in Construction field.
Clark Construction Group - Project Executive
San Diego, CA, 06/2006 - 09/2010

NFL Stadium Construction and Renovation of Kansas City Chiefs Arrowhead Football Stadium and Training Facility. Value $410 Million.

Completed Ahead of Schedule and Under Budget...

  • Collaborated with upper management to assess business needs and develop roadmaps.
  • Evaluated project performance and made proactive adjustments to maintain quality and schedule.
  • Built impactful relationships with clients and suppliers.
  • Created strategic plans to turn leadership mandates into actionable project plans.
  • Produced research study schedules and consulted with industry experts and generated project analysis reports.
  • Determined appropriate financial expenditures and implemented budgets.
  • Assessed staff performance to identify and improve success and thoroughly trained staff on market research development and project analysis.
  • Assessed subcontractor bids on Construction projects for costs, conformity to requirements and overall suitability.
  • Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
  • Conducted walk-throughs with Owner, Architects and Enginerrs prior to project close, completing punchlists and answering all questions.
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Worked with inspectors, workers, and unions, to conduct weekly status updates.
  • Implemented systems to improve process efficiency and reduce project duration.
  • Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
  • Assisted Engineer in review, approval and archiving of all closeout documents.
  • Oversaw entire building turnover process, enhancing communication between all construction management to facilitate smooth completion.
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Collaborated with construction administration consultants to schedule field observations.
  • Monitored supply levels and identified cost-effective materials to reduce project expenses.
  • Monitored, coached and supervised team of 30 employees .
  • Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion.
  • Scheduled utility service providers according to project timelines.
  • Managed hiring for certain roles and actively coordinated talent management and recruitment
  • Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Determined project schedule, including sequencing all construction activities for optimal efficiency.
  • Provided safety kits to all construction personnel, fully complying with job site safety protocols.
  • Guided and directed third-party inspectors through project construction, commissioning and closeout.
  • Reduced process downtime by restructuring ongoing projects, ensuring quality and compliance.
Accomplishments
  • Supervised team of 3000 staff members.
  • Collaborated with team of 12 in the development of $4 Billion Stadium

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Resume Overview

School Attended

  • Wentworth Institute of Technology

Job Titles Held:

  • Vice President of Operations
  • Vice President of Operations
  • Project Executive

Degrees

  • Associate of Arts

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