Supply Chain professional with a proven background in leading and developing teams in the Warehousing and Transportation industry. Specialties include Operations Management, Process Engineering, Systems Design and Implementation, Product Development, Operational and System Start-ups, Direct Customer Facing, Labor Management Standards, Forecasting & Planning, as well as Budget and P&L Management.
Microsoft Office (Access, Excel, PowerPoint, and Word)
Warehouse Management Systems: Red Prairie, SAP, Manhattan, IDirect, Topex, and RTCIS
Project Management Training Certification (PMP) 2010
Continuous Improvement Process Certification (CIP) 2011
AutoCAD and Visio
GlobalTranzPhoenix, AZVice President of Operations12/2013 to 04/2015
Managed the day to day business operations with responsibility for 100+ employees, across 11 of the 14 Corporate Departments such as; Operational Departments for Transportation and Warehousing, Financial Departments, Corporate IT, and Software Development Reported directly to both the Chief Operating Officer and President to develop yearly forecasts, budgets, and P&L's for all departments, while company revenue increased nearly 400% in over two years Worked with Chief Technology Officer and his teams to improve and automate GlobalTranz software platforms used by all Corporate Departments Responsible for the roll out of two new software platforms GlobalTranz developed to be used by all 800 Broker Agencies, that consisted of over 5,000 Sales Agents as well as their customers Created Corporate Department Reporting Metrics to monitor business volumes, identify critical issues, and provide employee productivity measures Updated Standard Operating Procedures and Work Instructions for Corporate that eliminated manual errors and duplicated work between varying departments Established cross training initiative between Corporate departments to handle spikes in volume without hiring additional headcounts while keeping Corporate overtime percentage at less than 5% Developed stronger work force by creating opportunities for cross training, participation in department work shops, and company wide acknowledgement of work by Executive Level.
Director of Operations12/2013 to 04/2015
Responsible for all aspects of Operational Departments with 30+ corporate employee's that supported 800 Broker Agencies with 5,000 Sales Agents Developed new vision for Supply Chain and Warehousing Departments that resulted in revenue increasing over 200% while having the highest profit margin of any department at 31% Successfully selected and implemented new Warehouse Management System to automate processes such as order processing, billing, and inventory control, that would allow scalability of department as revenue increased Created network of warehouses in US, Canada, and Mexico for customers that would cut supply chain costs for warehousing and transportation, by negotiating rates on their behalf with local and national warehouse providers as GlobalTranz Managed Business Development for Supply Chain and Warehouse Departments by presenting directly to the customer cost models that would highlight savings within their supply chain Reduced headcounts in Customer Service Department by 20% by grouping employees into teams to manage a pool of Broker Agents as well as automating processes for document retrieval and finalizing.
ExelColumbus, OHLogistics Design Manager11/2006 to 08/2012
Managed numerous reengineering projects which resulted in savings of 2.8 million dollars in 2011, for customers such as Hershey Foods, Hewlett-Packard, Smucker's, and Proctor & Gamble Performed consultant role which consists of process improvement, data analysis, warehouse layout design, and cost benefit analysis to develop a recommended proposal to customer senior management Created project plans with warehouse operation teams, with specific goals and timelines, to ensure all recommendations are completed on-time Designed cost models for business pursuits with revenues up to 30 million dollars, while working with multiple departments such as Business Development, Operations, Real Estate, and Finance Optimized facility layouts, product slotting, and material handling equipment for 16 sites in the Exel Direct Sector that resulted in 400% increase in labor productivity for Inbound and Outbound activities while reducing shipping errors in a paper pick environment Produced Labor Management Standards within 1% of actual site productivities that show the amount of time and frequency for each step of the process Responsible for multiple aspects of warehouse startups including: data analysis, AutoCAD layout design, slotting strategy, racking specifications, automation, and proper equipment for warehouse sizes ranging in size of 35,000 to 1.2 million square feet Prepared and facilitated PowerPoint presentations to internal and external senior level management.
Operations Manager05/2003 to 11/2006
Performed as an Operation Manager at five different sites: Unilever, 3M, Philips, Toys "R" Us, and Johnson & Johnson Managed all aspects operations, including budget and P&L, with staff sizes ranging from 25 to 260 Directed start-up phase at Johnson and Johnson's one million square foot site, with 230+ associates, while processing 200% above the expected volume for initial quarter Increased Inbound department's on-time completion rate from 48% to 92% to reach $30,000 site quarterly Pay For Performance at Johnson & Johnson Conducted interviews and selected new hires along with managing the on-boarding, training, and yearly reviews for associates Teamed with Operations Excellence Manager to initiate continuous improvement projects in inventory and picking production after Red Prairie system startup Implemented and developed RFID processes and structure at Johnson & Johnson facility Executed inventory re-slot for Philips Medical, completed 1 month ahead of goal Worked extensively with SAP and DLX/P systems managing business process flows including appointments scheduling and yard management for a 1.1 million square foot warehouse.
Masters of Business AdministrationFranklin University, Phoenix, AZ
Bachelor of Science:Business LogisticsDecember 2003The Pennsylvania State University, University Park, PABusiness Logistics
AutoCAD, automate, automation, billing, budgets, budget, Business Development, business operations, business process, consultant, Continuous Improvement, Customer Service, data analysis, senior management, Finance, Financial, Hewlett-Packard, hiring, inventory, inventory control, layout design, managing, Access, Exel, Excel, Microsoft Office, PowerPoint, PowerPoint presentations, Word, negotiating, network, pick, presenting, processes, process improvement, profit, Project Management, project plans, proposal, Real Estate, reengineering, Reporting, Sales, SAP, scheduling, shipping, Software Development, strategy, Supply Chain, Transportation, Visio, vision, Warehousing