vice president of operations resume example with 14+ years of experience
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Accomplished Executive Leader with over 15 years of demonstrated ability in delivering mission-critical results. Well-versed in interfacing and consulting on business processes to drive results based on sound business judgment and analytical thinking. Highly organized and detail-oriented in directing high-performing cross-cultural teams to develop solutions to operational challenges and drive forward progress. Adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Offering extensive knowledge in business development and strategic planning. Fiscally conscious visionary skilled at fundraising. Astute in managing and building lasting relationships with diverse matrix of stakeholders. Dedicated to improving efficiency, maximizing performance, and increasing organization visibility. Proactive with strong diplomatic skills, credibility and passion for community and cultural institutions. Outstanding professional acumen in developing strategic plans, approving budgets and business decisions, and representing organizations to stakeholders.
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Smile Brands – Rowlett, TX,
- Provide leadership and advisement to Board and staff of 124- year-old cultural organization and school.
- Establish and administer annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Oversee financial planning, review financial reports and track expenditures.
- Evaluate, revise, and update all policies and procedures of organization.
- Advocate for improved working conditions for staff and volunteers.
- Implemented policy to provide health insurance for all full-time personnel.
- Collaborate with Board and Executive Team to develop and execute fundraising strategy for Annual Gala and other donor events.
Abbvie, Inc – Allentown, PA,
- Founded occupational health company which served corporate employee groups and adaptive populations throughout Colorado.
- Aligned organizational objectives and student programming with company mission, increasing revenue, profit and business growth, and visibility.
- Negotiated terms of client accounts to increase business base, solidify market presence and diversify offerings.
- Reviewed individual department performance and worked with executive partners to improve processes, procedures and practices.
- Drove implementation of new market expansion to propel business forward and adapt to market changes.
- Created organization's mission and vision statements used by all personnel.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards.
- Created and monitored promotional approaches to increase sales and profit levels.
- Interviewed, supervised and motivated 15 staff members to achieve optimal productivity.
- Conducted annual reviews for all staff.
- Strategically fostered customer engagement to identify new business opportunities, generate contract renewals, and provide service solutions.
- Exceeded sales objectives with triple-digit year-on-year growth, resulting in successful sale of company.
Merck & Co., Inc – City, STATE,
- Revitalized $4,000,000 territory from #59 to #2 in nation (out of 75).
- Leveraged superior product and disease state knowledge to deliver focused, high-impact sales presentations.
- Managed all sales plan activities, promotions, and product launches resulting in expanded revenues and boosted brand awareness.
- Established profitable and enduring relationships with thought leaders and key influencers.
- Oversaw and facilitated engaging educational programs for diverse customer base.
- Developed physician advocates.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding sales quotas.
- Used consultative sales approach to understand and meet customer needs.
- Selected to manage district budget for team of 12 sales representatives.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Award for Excellence 2011 in recognition of contributions to business unit.
- Award for Excellence 2009 in recognition of contributions to business franchise.
- Vice President’s Premier Award 2007 for achieving top 5% of sales in the nation.
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Resume Overview
School Attended
- Claire And Lee University
- L'Institut Catholique De Paris
Job Titles Held:
- Vice President of Operations
- Founder/CEO
- Executive Specialty Representative
Degrees
- B.A.
- Certificat
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