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vice president of marketing resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Ambitious VP of Marketing and Manager with over 4 years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Skills
  • Client Relationship Development
  • Cost-benefit analysis
  • Process Improvement
  • Organization
  • Customer service
  • Management
  • Leadership
Work History
10/2019 to Current
Vice President of Marketing Veeva Systems Jacksonville, FL,
  • Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
  • Supported business development efforts and coordinated with sales on special campaigns.
  • Created strategic service roadmaps for new initiatives.
  • Developed overall marketing strategy and support implementation across six departments.
  • Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for in person and virtual meetings.
  • Monitored social media and online sources for industry trends.
10/2018 to Current
Shift Manager Choicelunch Anaheim, CA,
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Trained and mentored new employees to maximize team performance.
  • Achieved substantial revenue and sales by using market expertise and business knowledge to make proactive decisions.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Boosted team productivity and efficiency by leveraging top-notch management and leadership abilities.
  • Tracked receipts, employee hours and inventory movements.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Coached crew members to optimize performance and motivate toward more efficient work.
10/2018 to 07/2019
Vice President of Marketing Veeva Systems San Diego, CA,
  • Drove company branding efforts to increase market presence and brand recognition.
  • Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
  • Supported business development efforts and coordinated with VP of Sales on special campaigns.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
07/2017 to 10/2018
Employee Duck Donuts City, STATE,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Served needs of more than 600 customers in busy environments.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Worked in BOH as a prep cook and dish washer.
  • Topped donuts to order per customer requests.
  • Managed catering orders.
Education
Expected in 06/2020 to to
High School Diploma:
Methacton High School - Eagleville, PA
GPA:
Expected in 05/2024 to to
Bachelor of Supply Chain Managment: Supply Chain
Pennsylvania State University - University Park, PA
GPA:

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Resume Overview

School Attended

  • Methacton High School
  • Pennsylvania State University

Job Titles Held:

  • Vice President of Marketing
  • Shift Manager
  • Vice President of Marketing
  • Employee

Degrees

  • High School Diploma
  • Bachelor of Supply Chain Managment

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