Executive with 25 years of operations, quality management, direct line leadership, global project leadership for multi-million dollar companies. A proven record in implementation and design of global world class business operations. Experienced in outsourced and in-house operations, complex system implementations. Results - oriented, strategic adept at identifying and solving problems, building and focusing teams, and implementing change.
Verint Innovative Leadership Award 2007
CRM Magazine Service Elite Award April 2007
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