Veterinary Assistant Resume Example VCA Northwood Animal Hospital

VETERINARY ASSISTANT

Summary

I am a hardworking veterinary assistant who is skilled in animal restraint, helping aid the veterinarian in patient care, educating clients, and customer service. I emphasize well with clients, and have interpersonal skills.

Skills

Cash drawer balancing
Food preparation
Preventative care and treatment
Customer service skills

Patient and reliable
Adaptable and flexible
Safe animal restraints

Experience

Veterinary Assistant|VCA Northwood Animal Hospital - Anderson, IN|01/2017 - Current

Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Collected and documented animal information such as weight, size, physical condition and food intake.
Checked animals' temperature, heart rate and lung sounds.
Vaccinated animals and administered medications orally and intravenously.
Supported veterinarians in disease management and mitigation procedures.
Assisted veterinarians in examining animals.
Administered and monitored anesthesia for surgeries and operations.
Administered vaccines to animals and delivered blood and lab results.
Educated public about diseases that can be spread from animals to humans.
Processed client payments, sent invoices and placed appointment reminder calls.
Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.
Administered anesthetics before surgery and monitored effects prior to surgery.
Performed venipunctures and dressed animals' wounds.
Assisted customers by phone, including scheduling appointments and treatments.
Assisted veterinarian with treatment of wounds, vaccination administration and operations.
Administered medicine to animals and monitored health following treatment.
Operated diagnostic equipment such as radiographic and ultrasound equipment.
Documented and tracked all treatment activities.

Dietary Aide|Community Northview Care Center - Anderson, IN|06/2014 - 07/2017

Assisted with meal prep for2-3daily meals, following strict sanitation and food handling guidelines
Served specific meals to patients with special dietary needs with accuracy and speed.
Set tables before patients arrived to maintain efficiency of meal services.
Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Cleaned up tables and floors in both the kitchen and dining areas.

Fast Food Cashier|Dairy Queen - Alexandria, IN|01/2012 - 11/2013

Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed opening, closing and shift change tasks to promote store efficiency.
Restocked workstation with supplies and ensured out of stock items were communicated to management.
Washed and sanitized dishes after every use to protect customers.
Processed credit card payments and ensured customers signed counter slips.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Informed customers of final bill tab and processed form of payment.
Verified orders and bagged items for easy transport.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Worked with food service team members to handle every customer need and build brand loyalty.
Accurately made change for cash transactions.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Reviewed contents on food trays to check receiving complete order.
Ensured compliance with company service standards, including inventory and cash control procedures.
Washed, peeled, cut and measured recipe ingredients.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Education and Training

International Business College - Indianapolis||Indianapolis, IN|12/2016Associate of Science: Veterinarian Assisting

Resume Overview

Companies Worked For:

VCA Northwood Animal Hospital
Community Northview Care Center
Dairy Queen

School Attended

International Business College - Indianapolis

Job Titles Held:

Veterinary Assistant
Dietary Aide
Fast Food Cashier

Degrees

Associate of Science : Veterinarian Assisting

Veterinary Assistant Resume Example

Resume Score: 80%

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