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Veterinary Assistant Resume Example

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VETERINARY ASSISTANT
Summary

Devoted Veterinary Assistant versed in balancing administrative responsibilities with providing quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease.

Responsible and dedicated animal care professional with proven abilities in cleaning cages, managing supplies and meeting animal needs by leveraging compassionate nature and love for every creature. Offering excellent time management, multitasking and organizational skills.

Professional [Job Title] with over [Number] years of experience working with animals of different breeds. Solid understanding of animal care practices, grooming and nutrition needs. Outgoing personality with innate drive to provide superior customer service and excellent care.

Skills
  • Lab animal restraint
  • Team building
  • Customer service
  • Project organization
  • Inventory management
  • Communications
  • Pre-anesthetic preparation
  • Patient bathing
  • Gowning and gloving procedures
  • Reception area maintenance
Experience
Full circle animal hospital | Callahan, FLVeterinary Assistant05/2015 - Current
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately [Number] animals per day.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Walked over [Number] dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Paradies Gifts | Jacksonville, FLCustomer Service Cashier12/2014 - 04/2015
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Greeted customers warmly and responded to requests for information.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Family Dollar Stores Inc. | Hilliard, FLCustomer Service Cashier08/2013 - 03/2015
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Greeted customers warmly and responded to requests for information.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Redeemed coupons and cross-sold products.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Education and Training
Hilliard Middle Senior High School | Hilliard, FloridaHigh School Diploma05/2014
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Resume Overview

Companies Worked For:

  • Full circle animal hospital
  • Paradies Gifts
  • Family Dollar Stores Inc.

School Attended

  • Hilliard Middle Senior High School

Job Titles Held:

  • Veterinary Assistant
  • Customer Service Cashier

Degrees

  • High School Diploma

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