Veterans Affairs Specialist with a wealth of knowledge in both state and federal veteran education benefits , seven years of experience in financial aid with Austin Community College and three years of tax preparation with Jackson Hewitt. Detail-oriented, excellent communication and problem solving skills. Passionate about helping others.
Provides information and guidance in the areas of Department of Veteran Affairs (DVA) educational benefits and eligibility, educational objectives and degree/vocational opportunities; assists students in applying for a wide variety of DVA programs; certifying enrollment.
Interprets and applies federal and state regulations to all aspects of student aid programs, and specializes in Veteran student aid.
Reviews academic evaluations, enrollment, and student requirements to insure compliance with DVA, TWC regulations, and ACC policies and procedures.
Prepares and reviews appropriate documentation necessary for certification of student's veterans educational entitlements to DVA educational benefits.
Monitors veteran students'' academic progress, course enrollment, and other reporting requirements to DVA.
Acts as a liaison between DVA Vocational Rehabilitation Specialist and disabled veterans; controls the issuance of forms used to cover educational costs.
Provides guidance to students and parents regarding financial aid programs, application procedures, award packaging, and debt management; may conduct entrance and exit interviews.
Reviews student''s financial aid applications, performs need analysis, and determines eligibility based on federal and state regulations, and available funds; awards financial aid and certifies student loan applications.
Participates in outreach programs to area high schools and other agencies as required.
Provided financial aid information to students regarding programs, application procedures, availability of funds, procedures for applying, and disbursement of funds.
Assisted in reviewing student financial aid applications and determining eligibility based on federal and state regulations.
Applied federal and state regulations to all aspects of financial aid programs.
Responded to and/or directs student financial aid inquiries in person or via telephone.
Provided assistance with the College Work Study Program as required.
Provided assistance with activities pertaining to financial aid outreach programs.
Performed general clerical activities and provides support in relation to financial aid services.
Balanced the scholarship, Pell and work-study accounts. Issued refund checks to students receiving financial aid.
Worked on weekends during Tax seasons for 2011,2012 and 2013. Prepared tax returns and transmitted to the IRS
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