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Vet Office Clerk Resume Example

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VET OFFICE CLERK
Summary

Enthusiastic Dental Assistant eager to learn and contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training in medical for dairy cows. Motivated to learn, grow and excel in many opportunities. Offering 3 years experience in retail and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Seasoned Customer Associate with over 5 years experience dedicated to providing highest quality service and making customers feel welcome and valued. Committed to exceeding sales expectations and furthering company goals.

Skills
  • Veterinary office assistant
  • Office supplies inventory management
  • Office management technologies
  • Opening and closing offices
  • Managing office supply inventory
  • Microsoft Office
  • General office work
  • Multitasking
  • Infection Control (ICE) for Dairy cows
  • Detail-oriented
  • Skilled in Microsoft Office
Work History
Vet Office ClerkAug 2019 - Current
Thiele DairyClearwater, NE
  • Sent completed entries to managers for evaluation and final approval.
    Organized, sorted and checked medical input data against original documents, along with obtained scanned records and uploaded into database.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Verified accuracy and validity of data entered in database, daily Entered client/cow information into databases quickly and with minimal errors.
  • Organized, stored and retrieved files to enhance daily operations and support manager needs.
  • Handle Medical needs for around 150 cows daily 15% of heard
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to owners
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant medical records
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
  • Compiled company information and related material and distributed it to candidates and team members
  • Managed smooth processing of daily paperwork to support office productivity
  • Implemented new procedures by developing step by step self-instructed plans for new situations, maximizing office efficiency
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures
  • Monitored manager's work calendar and scheduled appointments, meetings and travel
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Managed product staging to efficiently transfer items/cows between receiving, storage and shipping locations
  • Reviewed and updated medical files and company database information to maintain accurate records
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Kept optimal quality levels to prevent critical errors and support team performance targets
Team MemberNov 2018 - Jun 2019
JCPenneyNorfolk, NE
  • Helped store goals with credit card sign ups at least 20% of daily goal
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Operated cash register for cash, check and credit card transactions with accuracy while also, Counted cash in register drawer at beginning and end of shift
  • Checked prices for customers and processed items sold by scanning bar codes
  • Increased sales by offering advice on purchases and promoting additional products
  • Met and exceeded goals by highlighting target merchandise with strategic promotional approaches
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Served needs of customers in busy environment with positive customer service skills
  • Educated customers on promotions to enhance sales
  • Assisted customers by answering questions and fulfilling requests
Cashier/BakerOct 2017 - Oct 2018
Caseys General Stores Inc.Norfolk, NE
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Helped customers find specific products, answering questions and offering advice
  • Troubleshot and resolved issues with cash registers, card scanners and printers
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Trained new team members in cash register operation, stock procedures and customer service
  • Processed returned items in accordance with store policy
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
  • Wrapped items and bagged purchases properly to prevent merchandise breakage
  • Processed customer payments quickly and returned exact change and receipts
  • Worked closely with front-end staff to assist customers along with kitchen staff
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness
  • Assisted closers with completing end-of-day counts and securing funds to prevent loss or theft
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs
Education
High School DiplomaMay 2015
O'neill High SchoolO'neill, NE
Associate of Arts: Studio ArtsWayne State CollegeWayne, NE
Associate of Arts: General StudiesNortheast CommunityNorfolk, NE
References

Current Manager-Carol Thiele

Clearwater, NE 68726

402-340-0179

JCPennys Manager- Aaron Jackson

Norfolk, NE 68701

228-235-8052

Former Landlord- Carl Rosburg

Wausa, NE 68786

402-750-6085

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Resume Overview

Companies Worked For:

  • Thiele Dairy
  • JCPenney
  • Caseys General Stores Inc.

School Attended

  • O'neill High School
  • Wayne State College
  • Northeast Community

Job Titles Held:

  • Vet Office Clerk
  • Team Member
  • Cashier/Baker

Degrees

  • High School Diploma May 2015
    Associate of Arts : Studio Arts
    Associate of Arts : General Studies

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