, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Prior authorization processing
- Proficient in power point ,excel, word
- Collaborative relationships
- Patient contact
- Insurance coverage verification
- Client Engagement
- Telephone etiquette
- Inbound and outbound calls
- Data verification
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- Recordkeeping
- MS Office
- Type 42 WPM
- Basic math
- Planning and Coordination
- Self-motivated professional
- Conflict resolution
- Good listening skills
- Team building
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01/2019 to Current Verification Specialist Alliance Community Hospital – Alliance, OH,
- Verified client information by analyzing existing evidence on file.
- Posted payments to accounts and maintained records.
- Carried out day-day-day duties accurately and efficiently.
- Maintained detailed service and customer records.
- Reviewed and verified data, including addresses, phone numbers, names, ages, and values.
- Calculated adjustments, premiums, and refunds.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
09/2013 to 04/2018 Owner/Operator Lineage Logistics – Rochester, NY,
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Maintained up-to-date administrative records to monitor operational conditions.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and motivated employees to perform daily business functions.
- Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
- Founded and managed Po box and Shipping business, growing revenue to $98,000 in first year.
- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
04/2006 to 06/2011 Auto Finance Specialist Culp, Inc. – Knoxville, TN,
- Handled contracts and maximized finance department revenue.
- Selected appropriate lender, secured approval, obtained customer commitment and finalized delivery.
- Managed finance office processes and flow of contracts.
- Contributed to meetings about training, operations and sales.
- Compiled closing packages for drafting and presentation accuracy.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
11/2002 to 03/2006 Receptionist Saturn Of Escondido – City, STATE,
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled and confirmed appointments and meetings for senior management team.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Resolved customer problems and complaints.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Confirmed appointments, communicated with clients and updated client records.
- Kept records in CRM to maintain customer data.
Expected in 01/2007 Business Certificate:
Mt San Jacinto College - San Jacinto, CA
GPA:
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