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Verification Specialist Resume Example

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VERIFICATION SPECIALIST
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Prior authorization processing
  • Proficient in power point ,excel, word
  • Collaborative relationships
  • Patient contact
  • Insurance coverage verification
  • Client Engagement
  • Telephone etiquette
  • Inbound and outbound calls
  • Data verification
  • Recordkeeping
  • MS Office
  • Type 42 WPM
  • Basic math
  • Planning and Coordination
  • Self-motivated professional
  • Conflict resolution
  • Good listening skills
  • Team building
Work History
01/2019 to Current
Verification SpecialistCompany Name – City, State
  • Verified client information by analyzing existing evidence on file.
  • Posted payments to accounts and maintained records.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained detailed service and customer records.
  • Reviewed and verified data, including addresses, phone numbers, names, ages, and values.
  • Calculated adjustments, premiums, and refunds.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
09/2013 to 04/2018
Owner/OperatorCompany Name – City, State
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and motivated employees to perform daily business functions.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Founded and managed Po box and Shipping business, growing revenue to $98,000 in first year.
  • Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
04/2006 to 06/2011
Auto Finance SpecialistCompany Name – City, State
  • Handled contracts and maximized finance department revenue.
  • Selected appropriate lender, secured approval, obtained customer commitment and finalized delivery.
  • Managed finance office processes and flow of contracts.
  • Contributed to meetings about training, operations and sales.
  • Compiled closing packages for drafting and presentation accuracy.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
11/2002 to 03/2006
ReceptionistCompany Name – City, State
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Resolved customer problems and complaints.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Confirmed appointments, communicated with clients and updated client records.
  • Kept records in CRM to maintain customer data.
Education
01/2007
Business Certificate
Mt San Jacinto College - City, State
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Resume Strength
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  • Measurable results

Resume Overview

School Attended

  • Mt San Jacinto College

Job Titles Held:

  • Verification Specialist
  • Owner/Operator
  • Auto Finance Specialist
  • Receptionist

Degrees

  • Business Certificate

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