Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.
Skills
Safety loading procedures
Vending machine servicing
Restocking abilities
Signage updates
Supervision
MS Office
Organization
First Aid/CPR
Customer service
Inventory management
Education and Training
Tulsa Will Rogers High SchoolTulsa, OKExpected in 05/1999 – –High School Diploma: - GPA:
American Institute of Medical TechnologyTulsa, OKExpected in 11/2011 – –Certified Clinical Medical Assistant:Dialysis Technology - GPA:
Stayed up to date on inventories, supplies and customer orders.
Studied product and industry specs and prices to update signage and complete merchandising activities.
Organized and loaded product shipments and boxes.
Designed dynamic displays for products to increase overall revenue and specific product sales.
Developed lists of potential areas and buyers to increase success rates.
Built and removed different displays and specific products based on customer requirements and promotional needs.
Replaced and adjusted signs to reflect different products and promotional prices.
Verified accuracy of boxed merchandise against documentation.
Stayed up to date on store promotions, payment policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Cci Health & Wellness Services - Lead Certified Medical Assistant Gaithersburg, MD, 02/2015 - 06/2016
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Recorded vital signs and medical history for 30-35 patients each day.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Prepared prescription refill requests on behalf of physician to prevent lags.
Administered rapid tests such as strep and influenza to help clinical staff assess conditions.
Educated patients about medications, procedures and physician's instructions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Prepared patients for examinations, taking vital signs and updating medical histories.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Sterilized medical instruments to streamline procedural use.
Sterilized medical equipment after each procedure.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Completed clinical documentation in accordance with agency guidelines.
Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Maintained clean and organized work area with adequate supplies and reagents.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Kept facility stocked with necessary supplies, equipment and instruments.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Assessed, documented and monitored vital signs for more than 30 patients per day.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Performed routine tests such as urine dip stick, vision and hearing tests.
Acted as liaison between physician and patient, answering questions and delivering test results.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Prometric - Certified Medical Assistant Litchfield County, CT, 04/2012 - 10/2012
Used practice partner software to process patient payments and update accounts.
Administered rapid tests such as Strep and Influenza to help clinical staff assess conditions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Contacted pharmacies to submit and refill patients' prescriptions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Pearson VUE - Test Center Administrator City, STATE, 01/2004 - 07/2011
Monitored testing materials security and enforcement.
Provided guidance and assistance to students scheduling exams.
Illustrated advanced knowledge of test site regulations and requirements.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
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