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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • Safety loading procedures
  • Vending machine servicing
  • Restocking abilities
  • Signage updates
  • Supervision
  • MS Office
  • Organization
  • First Aid/CPR
  • Customer service
  • Inventory management
Education and Training
Tulsa Will Rogers High School Tulsa, OK Expected in 05/1999 High School Diploma : - GPA :
American Institute of Medical Technology Tulsa, OK Expected in 11/2011 Certified Clinical Medical Assistant : Dialysis Technology - GPA :
Experience
Ascension (System Office) - Vendor
Lees Summit, MO, 10/2012 - 05/2017
  • Stayed up to date on inventories, supplies and customer orders.
  • Studied product and industry specs and prices to update signage and complete merchandising activities.
  • Organized and loaded product shipments and boxes.
  • Designed dynamic displays for products to increase overall revenue and specific product sales.
  • Developed lists of potential areas and buyers to increase success rates.
  • Built and removed different displays and specific products based on customer requirements and promotional needs.
  • Replaced and adjusted signs to reflect different products and promotional prices.
  • Verified accuracy of boxed merchandise against documentation.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Cci Health & Wellness Services - Lead Certified Medical Assistant
Gaithersburg, MD, 02/2015 - 06/2016
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Recorded vital signs and medical history for 30-35 patients each day.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Administered rapid tests such as strep and influenza to help clinical staff assess conditions.
  • Educated patients about medications, procedures and physician's instructions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Sterilized medical instruments to streamline procedural use.
  • Sterilized medical equipment after each procedure.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Completed clinical documentation in accordance with agency guidelines.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assessed, documented and monitored vital signs for more than 30 patients per day.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Prometric - Certified Medical Assistant
Litchfield County, CT, 04/2012 - 10/2012
  • Used practice partner software to process patient payments and update accounts.
  • Administered rapid tests such as Strep and Influenza to help clinical staff assess conditions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Pearson VUE - Test Center Administrator
City, STATE, 01/2004 - 07/2011
  • Monitored testing materials security and enforcement.
  • Provided guidance and assistance to students scheduling exams.
  • Illustrated advanced knowledge of test site regulations and requirements.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

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Resume Overview

School Attended

  • Tulsa Will Rogers High School
  • American Institute of Medical Technology

Job Titles Held:

  • Vendor
  • Lead Certified Medical Assistant
  • Certified Medical Assistant
  • Test Center Administrator

Degrees

  • High School Diploma
  • Certified Clinical Medical Assistant

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