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Vascular Access Coordinator Resume Example

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VASCULAR ACCESS COORDINATOR
Professional Summary

Highly motivated individual with drive and determination. Patient care advocate with a strong track record of putting patients first and looking for innovative ways to offer better care through coordination with surgeons, nephrologists and dialysis clinics. Instrumental in developing a national leading vascular access program which includes both office and surgical practices, that have been used as a blueprint for other facilities to emulate. Manages patient care for over 5200 office appointments , 1800 ultrasounds and 1400 surgical procedures per year.

Skills
  • Coordination of Care
  • Dialysis Access issue resolution
  • Dialysis Access request coordination
  • Dialysis Access knowledge
  • Team leadership
  • Motivated
  • Able to Multitask
  • Problem solving
  • Self Starter
  • Proficient in EPIC, Centricity and Microsoft
Employment History
Vascular Access Coordinator, 08/2006 to 05/2020
Company Name – City, State
  • Worked closely with Dr Ari Kramer to create a nationally recognized dialysis access program for Spartanburg Medical Center providing the highest possible quality patient care and surgical outcomes.
  • Compiled and reviewed medical documentation.
  • EPIC Super User.
  • Obtained cardiac and pulmonary clearance for surgeries and documented appropriately.
  • Obtained & entered physicians' orders and referrals from clinics and nephrologists.
  • Scheduled office and ultrasound appointments by evaluating the needs of the patients based on access concerns, complaints or needs which were determined through phone calls or referral forms.
  • Worked closely with insurance companies to obtain proper authorizations for surgery.
  • Created new patient accounts, as well as, updated current patient demographics.
  • Managed surgery schedule through scheduling, rescheduling and deleting cases.
  • Educated patients on new access creation and access maintenance.
  • Created and implemented a dialysis access support group for patients that met quarterly; included creating items for an agenda, booking guest speakers and keeping patients actively involved.
  • Created and maintained provider schedules for two office Nurese Practitioners using EPIC.
  • Contacted patients the day prior to surgery to review surgery instructions and do health screenings.
  • Worked with clinics, nephrologists and surgeon to understand patient needs and coordinate access related services.
  • Maintained data base to coordinate care of study patients.
  • Created and coordinated an education program for the clinics which included a job shadow experience in our office.
  • Coordinated new clinic hires to observe in the O.R. by abiding OSHA guidelines and scheduling a sterilization class and an O.R. date.
  • Educated our office staff on new procedures and follow up protocol per surgeons guidelines.
  • Assisted in the design creation of our office dictation template.
  • Helped to create recommendations for cannulation post operatively.
  • Communicated closely with clinics postoperatively with recommendations based on surgeons findings.
  • Worked with study group at Spartanburg Medical Center to help determine appropriateness of patients for study and scheduled office and surgery appointments based on guidelines.
  • Led office team to ensure staff was knowledgeable, patients were seen in a timely manner and given the best quality of care.
  • Assisted in patient triage, wound care and recommendations for cannulation by marking arms for the clinic.
  • Created and maintained quarterly education for clinic staff with surgeon; worked with individual clinics to determine educational needs in regards to access weaknesses and concerns, scheduled based on surgeons availability, maintained a log of topics and clinics educated.
  • Managed all office incoming calls.
  • Trouble shoot access concerns with Nurse practitioners and find solutions.
  • Track access problems ensuring patients aren't lost to follow up.
Dialysis Access Technician, 03/1998 to 08/2005
Company Name – City, State
  • Safely transported, transferred, and positioned patients on chairs for treatment.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Preferred cannulator.
  • Hired over the telephone as a liaison to work between DCI Inc. and a new surgeon helping him to create, develop and implement a dialysis access program.
  • Developed team communications and information for staff in order to provide better patient care.
  • Worked with patients to help them understand access concerns in order for them to have better self care.
  • Performed CPR as needed.
  • Readied machines for dialysis treatment, performed water test, mixed water for treatment, evaluated and monitored patients, their access and cannulated patients.
  • Ordered and labeled tubes for monthly labs. Drew labs , processed and packaged for shipping.
Durable Medical Sales Associate, 01/1991 to 03/1998
Company Name – City, State
  • Communicated well with durable medical equipment managers and pharmacist by continuously building strong connections and maximizing relationships.
  • Resolved problems, improved operations and provided exceptional customer support.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled hundreds of calls per day to address customer inquiries, concerns and to enter orders.
  • Worked with customers to understand their needs and provide solutions.
  • Checked stock and catalog searched for customers to find substitutions comparable to what they needed.
  • Entered merchandise request forms and ordered special need items.
  • Entered price quotes.
  • Worked with shipping and receiving to ensure product delivery.
  • Processed invoices.
Education
BusinessSpartanburg Technical College - City, State
High School Diploma: 1989
Spartanburg High School - City, State
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Resume Overview

School Attended

  • Spartanburg Technical College
  • Spartanburg High School

Job Titles Held:

  • Vascular Access Coordinator
  • Dialysis Access Technician
  • Durable Medical Sales Associate

Degrees

  • Business
    High School Diploma : 1989

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