Value Stream Coordinator resume example with 15 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated, hard working individual with excellent customer service and leadership skills. Was involved in the initial builds, launch and release of one of the most anticipated products released from current company. Successfully trained team to exceed production goals for newest product launch.
Skills
Effective communication
Teamwork
Responsibility
Problem-solving
Leadership
Adaptability
Customer service
Ability to work under pressure
Education and Training
Waukegan High SchoolWaukegan, ILExpected in 05/2004 ā āHigh School Diploma: - GPA:
Northern Illinois UniversityDekalb, ILExpected in ā ā:Psychology - GPA:
Experience
Solar Turbines Incorporated - Value Stream Coordinator Mabank, TX, 11/2016 - Current
Facilitate consistency and continuous improvement initiatives across all shifts within the value stream.
Provide leadership in Safety, Quality, and Service through the use of continuous improvement in their assigned value stream. Ensure all line personnel perform their jobs in a safe manner complying with company safety standards and rules. Take immediate corrective action when necessary. Assist in making sure all near misses are reported and investigated
Ensure the line speed is set at the targeted rate. Identify and resolve quality defects, machine efficiency losses, material problems, etc.
Provide productive direction to line personnel during equipment downtime, machine cleanings, changeovers etc. Perform changeover preparations far enough in advance to ensure a successful changeover
Ensure raw materials are adequately stocked on the production line
Ensure line personnel have been instructed in and understand the job specifications for products being manufactured. Check to make sure they are followed.
Communicate downtime issues to Maintenance, Supervision/Management.
Utilize the appropriate support personnel to resolve issues effectively and efficiently
Ensure all team members are trained to perform the job function for which they are assigned and have signed off on the most current procedures. Ensure all team members can effectively perform all necessary product assembly, quality, safety, and material control functions including accurate preparation of daily reports.
Assist the Supervisor in developing, training, and mentoring Associates through regular feedback, participate in group decision-making, foster open communications, and assist in setting priorities.
Provide support in the documentation of production results and shift performance including the collection of waste numbers.
Pinnacle Hospitality - Server Spartanburg, SC, 03/2012 - 06/2016
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Operated POS terminals to input orders, split bills and calculate totals.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Bankfinancial Corporation - Teller II Burr Ridge, IL, 11/2010 - 06/2011
Maintained optimal financial controls by securing funds and making accurate transactions.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Balanced daily cash deposits and vault inventory with zero error rate.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Delivered prompt, accurate and excellent customer service.
Recommended additional products, services and benefits for customers.
Adhered to regulatory and company security and audit procedures.
Entered member transaction data into online banking software.
Examined checks for identification and endorsement.
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