Leading UX Research with tactical and strategic approaches for global clients. Partnering closely with stakeholders from Design, Product Management, Product Marketing, and Engineering to drive business impacts.
Empowering stakeholders to understand the value of Research. Managing Research Ops by creating templates, best practices, and research repos.
Strong knowledge of various UX platforms- Fullstory, Figma, Sketch, Xtensio, UserZoom, Invision, SurveyMonkey, Optimal Workshop, Optimizely, Miro, Validately, and Usertesting.com
Expertise in Data Analysis platforms - Tableau, Looker, Klipfolio, SAS, SPSS, Google Analytics, as well as Firebase.
An effective communicator who distills complex concepts to facilitate ease of understanding for executive team and key-decision makers. Advocate for UX process improvements and cost reductions based on high value customer journeys
Knowledge of usability application on medical devices, STD: ANSI/AAMI/IEC 62366-1:2015 & Lean UX
Experience conducting full life-cycle research (study-design, user research recruiting, moderation and analysis)
Cost Savings & ROI:
UX Strategy Certificate (The Team W)
Lean Six Sigma Green Belt (SSGI)
Project Management Essentials (MSI)
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