Ux Researcher resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Languages
Fluent in English, ASL, Greek, and Latin. Intermediate in French.
Summary
8+ years of intensive anthropological research, a passion for HCI and accessibility
Skills
Sales Software: Salesforce.com, TapScan
Public Relations Software: Bacon-999s Mediasource, Factiva
Desktop Publishing Software: Photoshop, Illustrator, HTML
Skills
Design, layout and typography
Search engine optimization
Mobile web design
User-centered design
Heuristic evaluation
Interactive prototypes
Integrating user feedback
Human factors
Start-up experience
Strong communication skills
Strong communication skills
Experience
UX RESEARCHER, 01/2015 - Current Capital One – Bay Country, MD,
Translated abstract requirements into concrete user flows and interaction designs. Presented pros and cons of various design approaches to design teams and management. Presented solutions to complex design problems in presentations, click-through prototypes and design specifications.
Drove the alignment of business requirements, user-centered design methodology and technology factors to create successful UI/UX designs.
Conducted usability testing and integrated feedback into revisions.
Translated observational data from contextual investigations, interviews and natural observations into user needs and functional requirements.
Worked closely with product managers, visual designers and development team to appropriately evolve designs from concept to launch.
Revised user flows and designs based on design reviews, usability testing, A/B testing and other analytics, customer support feedback and other sources of input.
FRONTLINE OPERATIONS, 01/2014 - 01/2015 Storyville Coffee Company – City, STATE,
Calibrated espresso machines, conducting quality control audits of each step of the process.
Fielded customers' inquiries which then resulted in upsold coffee product and accessories.
Entrusted with corporate projects only a few months after hiring.
Created web copy for social media accounts on Instagram and Facebook.
Executed technical/instructional writing techniques for the first company operations manual.
Designed and implemented a system with non-verbal manual cues, increasing order speed and reducing errors due to intense store environmental noise.
Assisted in supervising new employees, training & providing guidance.
COPYWRITER/COPYEDITOR, 07/2010 - 12/2013 Freelance – City, STATE,
Wrote and edited web copy for small businesses and publications, while attending college.
Edited and created layouts with HTML/CSS.
Reviewed copy for accuracy and completeness.
Took on high word count rush projects for a high end fashion catalogue.
Performed database management and SEO optimization.
Education and Training
Master of Arts: Classics (Anthropology), Expected in 2015 - University of Washington - Seattle, WA GPA:
Bachelor of Arts: Classical Anthropology, Archaeology, Expected in 2012 - University of California, Irvine - Irvine, CA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.