Ux Researcher resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Fluent in English, ASL, Greek, and Latin. Intermediate in French.


8+ years of intensive anthropological research, a passion for HCI and accessibility

  • Sales Software:, TapScan
  • Public Relations Software: Bacon-999s Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML
  • Design, layout and typography
  • Search engine optimization
  • Mobile web design
  • User-centered design
  • Heuristic evaluation
  • Interactive prototypes
  • Integrating user feedback
  • Human factors
  • Start-up experience
  • Strong communication skills
  • Strong communication skills
UX RESEARCHER, 01/2015 - Current
Capital One Bay Country, MD,
  • Translated abstract requirements into concrete user flows and interaction designs. Presented pros and cons of various design approaches to design teams and management. Presented solutions to complex design problems in presentations, click-through prototypes and design specifications.
  • Drove the alignment of business requirements, user-centered design methodology and technology factors to create successful UI/UX designs.
  • Conducted usability testing and integrated feedback into revisions.
  • Translated observational data from contextual investigations, interviews and natural observations into user needs and functional requirements.
  • Worked closely with product managers, visual designers and development team to appropriately evolve designs from concept to launch.
  • Revised user flows and designs based on design reviews, usability testing, A/B testing and other analytics, customer support feedback and other sources of input.
FRONTLINE OPERATIONS, 01/2014 - 01/2015
Storyville Coffee Company City, STATE,
  • Calibrated espresso machines, conducting quality control audits of each step of the process.
  • Fielded customers' inquiries which then resulted in upsold coffee product and accessories.
  • Entrusted with corporate projects only a few months after hiring.
  • Created web copy for social media accounts on Instagram and Facebook.
  • Executed technical/instructional writing techniques for the first company operations manual.
  • Designed and implemented a system with non-verbal manual cues, increasing order speed and reducing errors due to intense store environmental noise.
  • Assisted in supervising new employees, training & providing guidance.
COPYWRITER/COPYEDITOR, 07/2010 - 12/2013
Freelance City, STATE,
  • Wrote and edited web copy for small businesses and publications, while attending college.
  • Edited and created layouts with HTML/CSS.
  • Reviewed copy for accuracy and completeness.
  • Took on high word count rush projects for a high end fashion catalogue.
  • Performed database management and SEO optimization.
Education and Training
Master of Arts: Classics (Anthropology), Expected in 2015
University of Washington - Seattle, WA
Bachelor of Arts: Classical Anthropology, Archaeology, Expected in 2012
University of California, Irvine - Irvine, CA
Activities and Honors

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Resume Overview

School Attended

  • University of Washington
  • University of California, Irvine

Job Titles Held:



  • Master of Arts
  • Bachelor of Arts

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