Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Flexible User Experience Designer and Researcher with digital products operating across numerous platforms. I create efficient, accessible UX frameworks by focusing my talents on designing inviting and unintimidating interfaces that feel completely familiar to users and ease their adoption. With an academic background in Communications and Anthropology, and a professional history of business management and aesthetics, I am ceaselessly dedicated to enhancing the human experience!

Work History
UX Designer and Researcher, 08/2021 to 01/2022
Jones Lange Lasalle Inc.A And B Trailer Court Number Two, MT,
  • Maximized system performance, enhancing the end-user experience by applying iterative design processes.
  • Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
  • Resolved UX obstacles through testing and iteration, prioritizing usability studies, site maps, wireframing, and prototyping methods.
  • Collaborated with stakeholders, UX peers, and front-end developers to create holistic UX vision and strategies.
  • Conducted research by interviewing users, external customers, and various stakeholders.
  • Improved and expanded project platforms using Figma, Sketch, and AxureRP to develop rich user Interfaces.
  • Analyzed existing interfaces to detect user pain points, recommending design changes and iterative updates.
  • Evaluated user research to convert abstract ideas and requirements into planning tools such as journey maps, user personas, and storyboards.


Mobile App Evaluation and Prototyping, to
Wonder Wander, ,

Conducted research to understand ways in which the current app experience could be enhanced for users and key stakeholders, and infuse as much value into it as possible. The iterative design process was focused on evaluating the ways in which people discover and engage with the app and prototyping ways to improve this throughout the Wonder Wander ecosystem.

Tools Used: Figma, Invision, Keynote, Zoom, Google Docs

Methods Used: Content Inventory & Audit, Comparative Analysis, Affinity Diagramming, Usability Tests, Directed Storytelling, Kano Analysis, Journey Mapping, Personas, Lo-Hi Fidelity Interactive Prototypes

Website Re-design, to
The Food Building, ,

The goal was to enhance the user experience of the site by cleaning up the navigation, refreshing the page designs while highlighting the Kieran's Kitchen Marketplace, and showcase their local farm-to-table partnerships through more compelling storytelling.

Tools Used: Figma, InVision, Keynote, Zoom

Methods Used: IA Diagramming, Comparative Analysis, Usability Testing, Affinity Diagramming (Qual. & Quant. Data Analysis), Iterative Prototyping/Wireframing

Business Manager, 09/2012 to 07/2020
Nordstrom - NARS Cosmetics, Mall Of AmericaCity, STATE,
  • Created, managed and executed NARS Cosmetics business plan and communicated Nordstrom company vision to grow brand loyalty and awareness.
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution, and artistry education.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations through social media exposure and email campaigns.
  • Figma
  • Sketch
  • AxureRP
  • Photoshop
  • InVision
  • Miro
  • Keynote
  • Zoom
  • Google Suite




  • UX Design
  • UX Research
  • Wireframing
  • Lo-Hi Fidelity Prototyping
  • Affinity Diagramming
  • Information Architecture
  • User Personas
  • Usability Testing
  • Journey Maps
  • Heuristic Analysis
  • Kano Analysis
  • Directed Storytelling
  • Comparative Analysis
  • Cognitive Walkthroughs
Certificate: User Experience Design, Expected in 01/2022
Prime Digital Academy - Minneapolis, MN,
Associate of Arts And Sciences: Anthropology, Expected in 2010
Iowa State University - Ames, IA
Associate of Arts And Sciences: Mass Communications, Expected in 2008
Minnesota State University - Moorhead - Moorhead, MN
Limited Working


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School Attended

  • Prime Digital Academy
  • Iowa State University
  • Minnesota State University - Moorhead

Job Titles Held:

  • UX Designer and Researcher
  • Mobile App Evaluation and Prototyping
  • Website Re-design
  • Business Manager


  • Certificate
  • Associate of Arts And Sciences
  • Associate of Arts And Sciences

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