Usability Analyst Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivated PhD candidate in the field of user experience with expertise in requirement gathering, user-centered design, usability and accessibility testing who enjoys making products easier and more enjoyable to use.

Expected in 2014 Ph.D. | Information Science and Technology School of Information Science and Learning Technologies, University of Missouri, Columbia, Missouri GPA:

Emphasis in user experience and usability and accessibility testing

Expected in 2010 Master of Arts | Digitization of Cultural Heritage Department of Information Science, University of Zadar, Zadar, GPA:

Emphasis in Interface and Interaction Design

Expected in 2009 Master of Arts | Information Technology Department of Information Technology & Management, University of Applied Science Burgenland, Austria, Eisenstadt, GPA:

Emphasis in Digitization Process

Expected in 2008 Bachelor of Arts | Information Science Department of Information Science, Zadar, GPA:

Emphasis in Design of Digital Libraries

Professional Experience
07/2010 to Current Usability analyst Terumo Medical Cooperation | Southaven, MS,
  • Work with clients to select appropriate tools and usability methods.
  • Write clear, concise test plans and protocols.
  • Create testing environments, moderated usability sessions, remote usability testing.
  • Conduct testing in the lab and field.
  • Screen, recruit and schedule sites and participants.
  • Measure usability metrics such as user perceptions and preferences.
  • Testing different platforms (desktop, tablet, mobile, TV).
  • Use different methods (needs assessment, task analysis, think-aloud interview, heuristic evaluation, cognitive walkthrough, focus groups, survey questionnaires, card sorting, prototyping).
  • Quantitative and qualitative data analysis
  • Establish system requirements and suggestions for usability improvements.
  • Finding creative ways to present and visualize rich research findings, create results presentations, and deliver them to the team.
  • Usability project management.
  • Collaborate with designers, engineers, medical staff and other researchers on usability projects.
07/2011 to 11/2012 Teaching Assistant Lifescape | Rapid City, SD,

Taught graduate level class "Usability of Online Information Services"

  • Created video tutorials on usability principles and Morae software
  • Facilitated discussion about usability concepts and process of usability testing
  • Usability methods
  • Usability tools
  • Guided students in planning and conducting usability study, data analysis, report writing and results presentation.
2012 to 05/2012 Research Assistant University Of California | Rocklin, CA,
  • Qualitative data analysis.
  • Usability analysis of 3D virtual learning environment for teaching social competences to youth with Autism Spectrum Disorder (ASD).
Core Qualifications
  • lab and field usability research
  • remote usability testing
  • qualitative and quantitative data collection and analysis
  • requirements gathering
  • establish the suggestions for usability improvement
  • oral and written presentation skills
  • user-centered design principles
  • universal usability
  • interaction design
  • critical thinking and creative problem-solving skills
  • ability to work independently, in a team, and with and without direction
Research Interests

human-computer interaction, online information behavior, user-centered design, usability testing, universal usability, usability of health-care systems.

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Resume Overview

School Attended
  • School of Information Science and Learning Technologies, University of Missouri
  • Department of Information Science, University of Zadar
  • Department of Information Technology & Management, University of Applied Science Burgenland, Austria
  • Department of Information Science
Job Titles Held:
  • Usability analyst
  • Teaching Assistant
  • Research Assistant
  • Ph.D.
  • Master of Arts
  • Master of Arts
  • Bachelor of Arts

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