Driven finance and banking professional effective at maximizing customer service opportunities while exceeding individual performance goals.
Strong banking ethics
Safes and vault operation
ATM stocking and operations
Universal Banker, 07/2015 to Current US Bank – Florissant, MO
I have good understanding of the bank products/services and the customer's current relationship, and I offer more information on bank products and services that can benefit the customer and enhance their banking relationship.
I evaluate the needs of potential customers and offers appropriate financial products and services.
I prepare new customer information to open new accounts and provide ongoing relationship servicing with current customers to maintain goodwill and gain additional business.
I meet and exceed my monthly sales goals.
I generate referrals to bank partners to help benefit the customer's needs.
Teller, 11/2014 to Current U.S. Bank – Florissant, MO
I processed customer deposits, withdrawals, and payments while supporting the bank sales team by identifying customer needs and then promoting current offers to them.
I controlled and monitored he levels of cash in the teller drawer and following all check cashing and cash handling procedures.
I adhered to all bank security, audit, and compliance requirements.
I maintained cash availability and accounting of Automated Teller Machine (ATM) on a daily basis. (I still balance the ATM weekly as a universal banker)
Customer Service Supervisor, 12/2011 to 03/2015 Dick's Sporting Goods – Champaign IL and Des Peres MO
I trained new employees
I created weekly schedule for cashiers (15-20 associates)
I interviewed potentially new employees
I performed daily safe counts and audits
I prepared daily reports
In progress: Business Administration and human resources, 2017 Southern Illinois University - Edwardsville, IL
High School Diploma: 2011 Bismarck Henning High School - Bismarck, IL