unit clerk secretary resume example with 20+ years of experience
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Support administrative needs of medical/surgical unit by efficiently coordinating paperwork, records and supplies to meet typical demands. Respectful and compassionate with patients and always ready to resolve diverse needs with upbeat and knowledgeable assistance.
Well-versed in organizing patient records, replenishing supplies and handling multi-line phone systems in high-volume medical departments. Able to transcribe and transmit orders, scan and store records and coordinate different forms. Technologically-savvy and highly organized with skills in managing files and documenting new information. Successful at making appointments and coordinating patient transports. Skilled planner, problem-solver and relationship-builder with 10 years of related experience. Trained in Windows 10, Iconnect, Soarian, Microsoft Word and Excel. very good typing skills.
Self-motivated Office Clerk with proven track record of managing administrative operations in medical sector. Prioritize tasks, compile data for reports and perform with minimal oversight in busy settings. Proficient with Microsoft Word, Excel.
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- Supported patients with timely and knowledgeable response to diverse requests.
- Conveyed special dietary restrictions and requirements to food preparation team and verified compliance of delivered food items.
- Coordinated supply replenishment to meet expected unit demands.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Reconciled patient charges on daily basis to support accurate billing.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Organized ordered medical tests, including sample collection and patient transportation.
- Prepared charts for outpatient and inpatient services.
- Documented vitals and put all lab results into patient charts.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Coordinated internal and external patient transportation.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Documented office procedures and processes into Unit Clerk manuals for use by all administrative personnel.
- Input patient data into system using Iconnect and Sorain, adhering to all procedures to keep information private.
- Monitored office supply use and stock levels, placing replenishment orders as needed.
- Tracked usage of all supplies and placed orders to maintain inventory levels.
- Organized training materials and user manuals to promote onboarding sessions.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Reviewed claims for accuracy before submitting for billing.
- Based the payment or denials of medical claims upon well-established criteria for claims processing.
- Inputted data into the system, ensuring that provider coding information and reported services were correct.
- Efficiently and effectively processed a large volume of medical claims on a daily basis.
- Stayed current on HIPAA regulations, benefits claims processing, medical terminology, and other procedures.
- Collaborated with fellow team members to manage large volume of claims.
- Complied with confidentiality regulations in handling customer information.
- Verified policy holder data, including age, contact number and physical address.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Prepared charts for outpatient and inpatient services.
- Documented vitals and put all lab results into patient charts.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Input patient data into system using Microsoft, adhering to all procedures to keep information private.
Southern Jr. College of Business - Birmingham, Al,
Hueytown High School - Hueytown, AL
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Resume Overview
School Attended
- Southern Jr. College of Business
- Hueytown High School
Job Titles Held:
- Unit Clerk/Secretary
- Medical Claims Processor
- Medical Records Clerk
Degrees
- Diploma
- High School Diploma
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