Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am a self-starting individual seeking full time employment in a company with growth potential. I am willing to learn new things, train in the right field and use my existing skills to attain a better position within the company.

  • Union consultation
  • Training leadership
  • Arbitration case support
  • Grievance management
  • Contract interpretation
  • Customer service
  • Conflict resolution
  • Problem resolution
  • Time management
  • Coordination
  • Reliable and trustworthy
  • Communication
  • Friendly, positive attitude
  • Organizational skills
  • Microsoft Office
  • Flexible
  • Basic Office Equipment
  • Basic Computer Skills
  • Bilingual English/Spanish
Union Organizer, 06/2011 to 07/2020
Culinary Workers UnionCity, STATE,
  • Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
  • Taught frontline leadership how to improve labor and management interactions thereby reduce grievances and arbitration needs.
  • Researched disciplinary and grievance issues and recommended optimal courses of action.
  • Testified in legal proceedings to discuss labor relations and labor contracts.
  • Provided advice and interpretation of labor relations policies and agreements to enhance company positions.
  • Handled all delegated tasks, including representation and information to union members about contracts and benefits.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Utility Porter/Houseperson, 11/2004 to 06/2011
Planet Hollywood Resort & CasinoCity, STATE,
  • Followed established schedule for deep cleaning tasks such as carpet shampooing and outdoor window cleaning.
  • Responded to emergencies, reported to supervisor and offered assistance.
  • Used correct safety procedures to deal with biohazard spills.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Notified management of structural issues and major repairs.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Supported special events by setting up, arranging and removing decorations, furniture and supplies.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Notified building managers about needed repairs to maintain public safety.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Reduced cleaning time while maintaining company quality standards.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Organized custodial closets to easily find equipment and supplies.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
Coach Operator, 09/2003 to 11/2003
ATC Of Nevada CATCity, STATE,
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures.
  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Assisted disabled passengers in boarding and exiting bus.
  • Provided information to passengers, including route, schedule and fares.
  • Transported passengers on predetermined routes while following local traffic regulations.
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Followed operational safety procedures, resulting in significant reduction in accidents.
  • Maintained timely adherence to schedules and safety protocols.
  • Announced stops clearly to help passengers disembark at correct locations.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
PressOperator/Safety Officer, 06/1993 to 08/2003
Ultra FlexCity, STATE,
  • Created and compiled all safety training procedures into manuals to disseminate to all staff members.
  • Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Minimized safety infractions through teaching and training in risk management, record keeping, hazard identification and quality assurance.
  • Instructed staffers during fire drills to provide awareness of proper evacuation routes and reporting techniques.
  • Held safety training and traffic safety instructional courses which led to marked improvements in safety culture across personnel groups.
  • Coordinated fire drills on basis for employees of every work shift.
  • Participated in the training of new employees and ensured the company met all OSHA, EPA and fire department regulations.
  • Ensured safety of employees, by keeping safety policies in place, and making sure security for the company was always a priority.
  • In charge of eight color press, as press operator.
Education and Training
High School Diploma: , Expected in 06/1985
North Hollywood High School - North Hollywood, CA,

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School Attended

  • North Hollywood High School

Job Titles Held:

  • Union Organizer
  • Utility Porter/Houseperson
  • Coach Operator
  • PressOperator/Safety Officer


  • High School Diploma

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