, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
I am a self-starting individual seeking full time employment in a company with growth potential. I am willing to learn new things, train in the right field and use my existing skills to attain a better position within the company.
Skills
Union consultation
Training leadership
Arbitration case support
Grievance management
Contract interpretation
Customer service
Conflict resolution
Problem resolution
Time management
Coordination
Reliable and trustworthy
Communication
Friendly, positive attitude
Organizational skills
Microsoft Office
Flexible
Basic Office Equipment
Basic Computer Skills
Bilingual English/Spanish
Experience
Union Organizer, 06/2011 to 07/2020 Culinary Workers Union – City, STATE,
Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes.
Taught frontline leadership how to improve labor and management interactions thereby reduce grievances and arbitration needs.
Researched disciplinary and grievance issues and recommended optimal courses of action.
Testified in legal proceedings to discuss labor relations and labor contracts.
Provided advice and interpretation of labor relations policies and agreements to enhance company positions.
Handled all delegated tasks, including representation and information to union members about contracts and benefits.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Utility Porter/Houseperson, 11/2004 to 06/2011 Planet Hollywood Resort & Casino – City, STATE,
Followed established schedule for deep cleaning tasks such as carpet shampooing and outdoor window cleaning.
Responded to emergencies, reported to supervisor and offered assistance.
Used correct safety procedures to deal with biohazard spills.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Notified management of structural issues and major repairs.
Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Supported special events by setting up, arranging and removing decorations, furniture and supplies.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Identified major repair and maintenance needs and notified management of concerns.
Notified building managers about needed repairs to maintain public safety.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Reduced cleaning time while maintaining company quality standards.
Used industrial cleaning equipment to quickly complete custodial tasks.
Organized custodial closets to easily find equipment and supplies.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Coach Operator, 09/2003 to 11/2003 ATC Of Nevada CAT – City, STATE,
Adhered to company determined schedules and routes to ensure timely arrivals and departures.
Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
Assisted disabled passengers in boarding and exiting bus.
Provided information to passengers, including route, schedule and fares.
Transported passengers on predetermined routes while following local traffic regulations.
Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Followed operational safety procedures, resulting in significant reduction in accidents.
Maintained timely adherence to schedules and safety protocols.
Announced stops clearly to help passengers disembark at correct locations.
Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
PressOperator/Safety Officer, 06/1993 to 08/2003 Ultra Flex – City, STATE,
Created and compiled all safety training procedures into manuals to disseminate to all staff members.
Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Minimized safety infractions through teaching and training in risk management, record keeping, hazard identification and quality assurance.
Instructed staffers during fire drills to provide awareness of proper evacuation routes and reporting techniques.
Held safety training and traffic safety instructional courses which led to marked improvements in safety culture across personnel groups.
Coordinated fire drills on basis for employees of every work shift.
Participated in the training of new employees and ensured the company met all OSHA, EPA and fire department regulations.
Ensured safety of employees, by keeping safety policies in place, and making sure security for the company was always a priority.
In charge of eight color press, as press operator.
Education and Training
High School Diploma: , Expected in 06/1985 North Hollywood High School - North Hollywood, CA, GPA:
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