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Conscientious Student Research Assistant with superior writing and editorial skills and creative initiative. Accomplishes multiple projects simultaneously with success and minimal oversight. Knowledgeable in Biochemistry research.
- Materials preparation and presentation
- Public presentations
- Strong background in biochemistry
- Laboratory operations
- Literature searches
- Quantitative and qualitative analysis
- Preparing samples and specimens
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- Designing experiments
- Researching skills
- Laboratory testing
- Managing laboratory supplies
- Analyzing and synthesizing data
- Empirical research
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Undergraduate Research Assistant, 06/2018 - Current
University Of Arkansas – Walnut Ridge, AR,
- Took active role in research projects under guidance of Dr. Karl Rodriguez faculty members.
- Cultivated laboratory maintenance and data analysis from Dr. Rodriguez's effective mentoring, being entrusted with tasks requiring independent study.
- Developed and managed review board protocols related to research projects under supervision of Dr. Rodriguez.
- Assisted in preparing manuscripts and documentation related to research projects.
- Interacted with external partners in order to gather data to use in writing policy briefs, blog posts and other internal and external documents.
- Worked in collaborative setting to better understand lifecycle of data on neurodegeneration.
- Edited data collection forms and created questionnaires.
- Prepared and edited reports, presentations and articles using Graphpad Prism and Image J.
- Applied good documentation practices when recording data and managing source documentation.
- Executed qualitative and quantitative analysis on wide range of data.
Sales Associate, 01/2017 - Current
Holland Residental – Seattle, WA,
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Educated customers on product and service offerings.
- Recommended merchandise to customers based on needs and preferences.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stayed up to date on store promotions, payment policies and security practices.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Hostess, 01/2015 - 11/2016
Four Seasons Hotels Inc – Bogota, NJ,
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Answered customers' questions about hours, seating, current wait time and other information.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Monitored dining area to assess server capacity and estimate wait times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Answered questions about food and order statuses for waiting customers.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Bachelor of Science: Biochemistry , Expected in 05/2020
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St. Mary's University - San Antonio, TX
GPA:
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