Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Conscientious Student Research Assistant with superior writing and editorial skills and creative initiative. Accomplishes multiple projects simultaneously with success and minimal oversight. Knowledgeable in Biochemistry research.

  • Materials preparation and presentation
  • Public presentations
  • Strong background in biochemistry
  • Laboratory operations
  • Literature searches
  • Quantitative and qualitative analysis
  • Preparing samples and specimens
  • Designing experiments
  • Researching skills
  • Laboratory testing
  • Managing laboratory supplies
  • Analyzing and synthesizing data
  • Empirical research
Undergraduate Research Assistant, 06/2018 - Current
University Of Arkansas Walnut Ridge, AR,
  • Took active role in research projects under guidance of Dr. Karl Rodriguez faculty members.
  • Cultivated laboratory maintenance and data analysis from Dr. Rodriguez's effective mentoring, being entrusted with tasks requiring independent study.
  • Developed and managed review board protocols related to research projects under supervision of Dr. Rodriguez.
  • Assisted in preparing manuscripts and documentation related to research projects.
  • Interacted with external partners in order to gather data to use in writing policy briefs, blog posts and other internal and external documents.
  • Worked in collaborative setting to better understand lifecycle of data on neurodegeneration.
  • Edited data collection forms and created questionnaires.
  • Prepared and edited reports, presentations and articles using Graphpad Prism and Image J.
  • Applied good documentation practices when recording data and managing source documentation.
  • Executed qualitative and quantitative analysis on wide range of data.
Sales Associate, 01/2017 - Current
Holland Residental Seattle, WA,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Hostess, 01/2015 - 11/2016
Four Seasons Hotels Inc Bogota, NJ,
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Answered questions about food and order statuses for waiting customers.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education and Training
Bachelor of Science: Biochemistry , Expected in 05/2020
St. Mary's University - San Antonio, TX

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