Detail-oriented Security Guard with experience managing large-scale patrols of [Type] and [Type] properties. Fluent in [Language] and [Language]. Expertise in personal and video surveillance. Sound knowledge of interviewing procedures.
Sharp Security Guard with demonstrated ability to assess suspicious situations and individuals and respond appropriately. Vigilant and watchful with exceptional skills in [Skill] and [Skill]. Able to carry out instructions effectively.
Skills
Vigilant and watchful
Reliability
Security procedures knowledge
Communication
Critical thinking
Report writing
Active listening
Supervision
Multitasking
Work ethic
Patrolling
Conflict resolution
Teambuilding
Computer skills
Clerical
Troubleshooting
Education and Training
Northern Pioneer CollegeShow Low, AZExpected in 11/2014 – –Certification :Management Customer Service Work Discipline - GPA:
Glendale Community CollegeGlendale, AZExpected in – –:Ledger's And Quickbooks - GPA:
Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Immediately reported safety hazards including [Type] and [Type] to [Job title] for remediation instructions.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Walmart - Apparel and Jewelry Associate City, STATE, 05/2014 - 11/2019
Assisted customers in finding luxury bridal jewelry to fit individual taste, preferences, and budget.
Exceeded customer expectations by delivering unwavering commitment to excellence.
Provided excellent service to all customers through active engagement, direct eye contact and listening skills.
Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
Created positive and rewarding client experiences through warm and friendly customer interactions.
Cleaned jewelry cases daily with glass cleaner and dusters to keep all displays pristine.
Trained and coached newly hired associates on store return policies and customer service techniques.
Enthusiastically worked with the entire sales staff to ensure every customer received the best service, cutting wait times at the register by [Number] minutes.
Used product knowledge to assist and suggest products to customers.
Followed store opening and closing procedures as per company guidelines.
Maintained up-to-date knowledge of all product categories.
Worked closely with customers to determine preferences, budgets and tastes for luxury bridal jewelry.
Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
Responded promptly to customer inquiries, needs and problems.‪
Upheld consistent visual merchandising standards.
Upsold warranties and purchase add-ons, enabling the store to reach its sales revenues for [Number] consecutive quarters.
Promoted company's image in positive manner to customers, delivering superior customer service experience.
Performed daily activities, including housekeeping and inventory management to keep store operations running smoothly.
Private Home - In-Home Care Provider City, STATE, 10/2010 - 04/2019
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Assisted with meal planning to meet nutritional plans.
Ambulated individuals with safe and effective strategies around home, public and medical locations.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Monitored vital signs and medication use, documenting variances and concerning responses.
Planned optimal meals based on established nutritional plans.
Improved patient outlook and daily living through compassionate care.
Maintained clean and well-organized environment to promote client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Engaged with patients through participation in [Type] activity, which helped boost mood and improve overall memory.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.
Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Helped clients stay happy and healthy by providing mental and emotional support.
Furnished personal care to clients within private home settings and championed patient independence and well-being.
Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Fostered independence in disabled individuals while closely monitoring safety at all times.
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