LiveCareer-Resume

ulta beauty resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Flexible hard worker ready to learn and contribute to team success.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Motivated on seeking internship to gain hands-on experience.

Outgoing and friendly with strong drive to succeed.

Hardworking and reliable with strong ability.

Highly organized, proactive and punctual with team-oriented work.

Skills
  • Critical thinking
  • People skills
  • Customer service
  • Work ethic
  • Team building
  • Flexible
  • Planning
  • Fluent in Spanish
  • Friendly, positive attitude
  • Leadership
  • Safety understanding
  • Lift 10-70 pounds
  • Organizational skills
  • Continuous development
  • Money handling
  • Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
  • Basic math
  • Decision-making
  • Organization
  • Multitasking
  • Communication
  • Working collaboratively
Education and Training
Linda Abril Educational Academy Phoenix, AZ Expected in 05/2018 High School Diploma : - GPA :
Experience
Tti, Inc. - Ulta Beauty
Westminster, CO, 05/2020 - Current
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Greeted clients per day upon arrival and demonstrated proper use of skincare and makeup products.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended optimal merchandise based on customer needs and desires.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Communicated with customers about product offerings, including policies, restrictions and refund policies.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Mixed and matched paints according to customer specifications.
Telemarketing Services - Telemarketing Sales Representative
City, STATE, 01/2020 - 06/2020
  • Handled inbound telephone calls from interested customers.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Gave information about available products and services, including membership details and purchase advantages.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
  • Broke down objections using friendly, persuasive strategies.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Made appointments with interested customers according to schedule availability.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Reached out to multiple potential accounts each month.
  • Maintained and recorded customer information in database.
  • Resolved customer complaints by escalating calls to proper department.
  • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
  • Collaborated with management to resolve concerns and problem calls.
  • Completed clerical and administrative tasks such as taking messages and transferring calls for telemarketing team.
Warehouse Associate - Macys Distribution Center
City, STATE, 11/2019 - 12/2019
  • Oversaw both incoming and outgoing shipments, verifying orders were picked and shipped or placed into inventory accurately and efficiently.
  • Executed new safety rules and procedures and trained all warehouse employees on these measures to reduce workplace accidents.
  • Prepared inventory for shipment by attaching tags and labels.
  • Consistently met company and department objectives within budget and time constraints.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Warehouse Associate - Amazon Fulfillment Center
City, STATE, 08/2018 - 09/2019
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Labeled boxes and placed in outbound collection areas.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
  • Confirmed items picked for orders by keying codes into system.
  • Attended company safety meetings to implement new measures.
  • Pulled merchandise to fulfill orders to specification.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Followed order sheets to pick correct stock and prepare pallets.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Inventoried and unloaded shipments from delivery trucks daily.
  • Prepared domestic and international shipments for transportation.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Used handheld scanners to key in data for packages.
  • Sorted and packaged products to prepare for processing or shipment.

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Resume Overview

School Attended

  • Linda Abril Educational Academy

Job Titles Held:

  • Ulta Beauty
  • Telemarketing Sales Representative
  • Macys Distribution Center
  • Amazon Fulfillment Center

Degrees

  • High School Diploma

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