Uber/Uber Eats Resume Example Company Name

UBER/UBER EATS

Professional Summary

Skills

Work History

Uber/Uber Eats, 09/2020 to Current
Company Name – City, State

Verified orders prior to completing deliveries to avoid customer complaints.
Secured food to prevent loss and maintain freshness during transport.
Anticipated customers' questions and complaints and skillfully handled any concerns.
Drove as many as 7,000 miles over 4 and consistently achieved high customer satisfaction ratings.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Completed routine maintenance on truck to keep in working order, including fueling and recharging batteries.
Communicated customer complaints, requests and feedback to company management for swift resolution.

Server Manager, 09/2013 to 02/2020
Company Name – City, State

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Maintained high standards of food quality by reviewing orders, overseeing preparation and monitoring food safety.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Cook/Cashier, 10/2015 to 05/2018
Company Name – City, State

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Served needs of more than 200 customers in busy counter-style restaurant.
Assisted customers by answering questions and fulfilling requests.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Increased sales by offering advice on purchases and promoting additional products.
Limited portion sizes and used garnishes to control food costs.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Worked with chef to prepare daily food specials and other supplies.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Warehouse Packer/Store Clerk, 10/2015 to 05/2018
Company Name – City, State

Loaded merchandise into specific packages suited for product dimensions.
Compared received packages against shipping documents.
Compared shipment contents with orders to confirm accuracy.
Organized items on racks, shelves and bins to maintain established order.
Checked products for damage or other issues before packing into boxes.
Packed and shipped items securely and effectively to minimize breakage.
Affixed proper postage to each package to prepare for shipping.
Reviewed orders to verify products met specifications.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Estimated business demands and aligned operations with expected customer levels, including restocking target items and verifying optimal levels of supplies such as bags and register tape.
Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers.
Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customer by locating items, processing payments and carrying out heavy purchases.
Checked prices for customers and processed items sold by scanning barcodes.

Education

High School Diploma: 05/2013
Fort Pierce Westwood High School - City, State

Resume Overview

School Attended

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Degrees