Continuity of Operations Planning Lauren B. Suranno 1051 Concord Court Owings, MD 20736 Work (202)224-7723 Cell (202)345-1846 Lauren_Suranno@saa.senate.gov
U.S. Senate Sergeant June 2006 to CurrentArms, Shipping, Receiving & Repair － Washington, DC
Update and manage asset management database to ensure asset information is accurately identified, all documents received and all support systems updated.
Oversee Senate-wide procurement of equipment and provide guidance to ensure accuracy of requisite order information and system integration; create and approve financial reports.
Provide guidance, troubleshooting, system requirements and testing for program users and administrators; implement new processes; work with technical groups to assess functionality, take corrective action and expand information technology solutions; train subordinate staff.
Coordinate and oversee Senate office openings and closings; manage computer equipment requirements, storage, installations and returns.
Monitor regulatory policy and procedural changes, ensure compliance and instruct subordinates of changes; develop innovative solutions for enhancing customer service efforts; review statistical data and prepare special reports.
Provide backup support to supervisor; assign work, provide guidance and evaluate performance; assist with performance reviews, leave administration and decisions on operating procedures.
Coordinate hardware shipments and disposals for Senator's state offices; work with U.S. General Services Administration (GSA) to coordinate Senator's state office functions.
Formulate and manage department budget, expenditures and ensure compliance.
Manage equipment for emergency preparedness and the continuity of operations; coordinate equipment disposal and equipment used by government programs.
Performed all Management Analyst duties above.
Supervised and monitored the receiving, issuance, delivery, transfer, installation and disposition of computer and telecommunications equipment.
Developed and implemented criteria for equipment evaluations and testing; conducted studies and research of departmental programs.
Developed and directed the product development efforts for existing and new services and products.
Planned, assigned, supervised and evaluated the work of section staff; processed performance evaluations; administered leave.
Managed Senate office closings and the return of computer and telecommunications equipment.
Assisted Branch Manager on departmental policies and procedures.
U.S. Senate Sergeant March 2005 to June 2006Arms, Capitol Facilities － Washington, DC
Administered leave and processed personnel documentation.
Coordinated new employee orientation.
Provided performance management support.
Processed Senate work orders, event set-up requests, equipment and general office requests.
Provided system support.
Front Office Administrator January 1999 to March 2005Dr. Marsha Plater & Associates － Huntingtown, Maryland