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First-rate Information Technology Specialist with 20 plus years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in Troubleshooting, repair and subject matter expert on MS Office. Established reputation as sharp technology expert when working with customers to identify and deploy solutions.
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St. Mary's County Public Schools – Leonardtown, MD,
- Served as Army Ambassador within community
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Administering personnel recruitment and hiring activities
- Performing human resources activities
- Evaluating personnel practices to ensure adherence to regulations
- Maintaining data in information systems and databases
11th Theater Tactical Signal Brigade(TTSB) – City, STATE,
- Responsibility for health, welfare, morale, and discipline of 24 Non-commissioned officer, 25 Soldiers and security of equipment valued at over $7,500,000
- Serving as Information Systems Non Commissioned Officer In Charge (NCOIC) and Information Assurance security Officer (IASO)
- Providing worldwide deployable communications in support of war fighter across all spectrums of operations
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Facilitated best user experience through continuous support, training classes, improvements and communication of system changes.
- Oversaw development and implementation of improvements to support and network operations.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
- Conducted security audits to identify vulnerabilities.
11th Theater Tactical Signal Brigade(TTSB) – City, STATE,
- Deploying to Afghanistan in support of Operation Enduring Freedom Jan-Dec 2012
- Regional Command North NCOIC Responsible for providing communication to 25,000 coalition forces across all spectrum's of communications
- Planned coordinating, and executing movement of tactical and strategic signal equipment throughout area of operation valued at over $5,000,000
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Communicated regularly with customers concerning data exchange and technology integration.
- Oversaw development and implementation of improvements to support and network operations.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
US Navy – City, STATE,
- Set up network profiles, security permissions and file sharing systems.
- Performed daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key processes.
- Maintaining computer networks to enhance performance and user access
- Creating electronic data backup to prevent loss of information
- Resolving computer network and software problems
- Fiber Optics, cat5 ethernet, coaxial cable installation and repair
- Conducted in-depth product and issue resolution research to address customer concerns.
Army Senior Leadership Course - Fort Gordon GA,
A premier academy of innovative, adaptive, agile, lifelong learners producing the best Noncommissioned Officers capable of leading, managing, integrating, critically and creatively thinking
Army Recruiter Course - Fort Jackson SC,
Teach prospective recruiters the interpersonal, conceptual, administrative, technical, and tactical skills necessary to succeed in the contemporary recruiting environment
Potomac Senior High School - Dumfries, VA,
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School Attended
- Army Senior Leadership Course
- Army Recruiter Course
- Potomac Senior High School
Job Titles Held:
- U.S. Army Recruiter
- Information Systems Staff NCO
- Information Management Office (IMO)
- Information Technology Specialist
Degrees
- High School Diploma
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