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Tuition Assistance Manager Resume Example

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TUITION ASSISTANCE MANAGER
Professional Summary

Reliable Tuition Assistance Manager with three years of experience in budgeting, communicating, strategic planning and accounting in a fast . Sound background creating, maintaining and proposing budgets, conducting comprehensive analyses, and maintaining records of monetary information. Proficient in Microsoft products, creating state work orders and certifying invoices and purchase orders. Strong leadership skills with unique talent for resolving conflict, solving problems and working under stressful situations. College student and family man who is highly motivated, hard working and eager to learn new things. In the military a security clearance was obtained.

Skills

HIGHLIGHTS

  • Administrative Leadership/ professional leadership
  • Tactful and diplomatic
  • Team player
  • Problem solver
  • Organized and prioritized
  • Excellent communicator (interpersonal, verbal and written)
  • Knowledge and proficient on MS Office Suite products and time and labor programs
  • Reliable and capable to identify and work with sensitive/classified material
Work History
Tuition Assistance Manager05/2017 to Current
NM Army National Guard – Santa Fe, NM
  • Manage State Tuition Assistance program for 3 years
  • Managed over $1,201,267.75 of state funds
  • Knowledge in G.I. Bills (Chapter 1606, 33, 30 and 1607)
  • Perform both State and Federal audits. Of which resulted in hundreds of in and out of service members paying back both state and federal government(s) that were used to pay for their schooling
  • This has taught me how to successfully and respectfully communicate and sometimes defuse disgruntle and angry service members
  • While performing a state audit it was discovered that a certain in-state funded institute of higher learning was secretly raising fees and tuition without informing their students every semester. After catching this it was brought to the attention of the Education Service Officer. After getting into contact with the school with all proper documentation, they have now broken down their billings for the students
  • Aided in other state's (West Virginia and Alaska) federal audits that the National Guard Bureau had assigned all the states. Provided them with New Mexico's notification templates, sample of accounting codes, Department of Army and Department of Defense memos. Further explained to them what NM was doing from start to finish, which allowed them to start and finish their audits. Both states expressed the want/need for me and the Education Service Officer to go to their state so we could help and check their work. However due to budget constraints we weren't able to go
  • Advise, mentor, and provide customer support for individuals who seek career and educational goals
  • Remain in contact with the Education Service Team at the National Guard Bureau
  • Attend education related workshops and training at PEC in Arkansas s and online
  • Complete weekly, monthly and quarterly deadlines with State and Federal Tuition Assistance, ensuring that testing access is updated and performing both Federal and State audits
  • Safeguard, secure and/or dispose of PII (Personally Identifiable Information)
  • Confident public speaker, example of which is I am tasked with informing new and current soldiers on their educational benefits
  • Meetings/briefings with TAG (The Adjutant General), his staff and MILPO (Military Personnel Officer) on policy changes and updates in regards to the Education Office
  • Research multiple topics to increase productivity
  • Networking
  • Process approximately 200 applications for state tuition assistance per semester.
  • Communicate with students and colleges/universities to obtain billing summaries, grades and schedules. (Please see below)
  • There are 28 in state funded schools
  • There are around 2,359 online accredited schools in which soldiers can receive Federal Tuition Assistance and their G.I. Bill
  • Create work orders, purchase orders and invoices for the Department of Military Affairs (State Programs) to process payment to colleges/ universities
  • Report regularly on tuition funds recorded in accordance with prescribed procedures, laws and policies
  • NGB (National Guard Bureau) appointed tasks
  • Obtain certificates with the JAG University using AKO, iPerms, GIMS and other systems/databases
  • Proficient in computer applications like Adobe Acrobat Pro and Microsoft office products such as: Outlook, PowerPoint, Word, Excel, Team
  • Test Control Officer responsible for administering the AFCT (Armed Forces Classification Test), SIFT (Selection Instrument for Flight Training) and DLPT (Defense Language Proficiency Test)
  • Maintain student completion and financial spreadsheet as another source of documentation to reconcile against financial reports
Army National Guardsmen04/2013 to 04/2019
NM National Guard – Santa Fe, NM
  • Received security clearance
  • Communicates and perform in high stress environments, appointed to lead missions and training in which there were multitude of task(s) to complete in short amounts of time
  • Weapon expert (M-9, M-4, M-16, M-203 grenade launcher, M-26 shotgun, 240-B, 249, 50 Cal., MK-19)
  • Interpersonal communicator, active listener, patient and motivator
  • Great team leaderand team player which communicates and works well with others to complete appointed task(s)
  • Attention to detail when training, learning, working, communicating and teaching/mentoring
  • Working in various situations with diverse group of individuals being is important to communicate, listen and efficiently work with people regardless of their race, religious views, communication skills etc
  • Takes initiative and hardworking willing to stay late to complete jobs at hand, volunteer for training/workshops, tasks and/or teaching courses
  • Conduct quality level classes in safe and secure environments, by researching topics prior to conducting classes to ensure that it's quality class allowing for it to be safe and secure
  • Manage logistics for mission(s)
  • Record keeping
Security Officer03/2014 to 07/2017
G4S Secure Solutions – Santa Fe, NM
  • Patrolled college campus for drugs, alcohol and contraband
  • Opened and closed campus
  • Assisted students and faculty
  • Monitored and control security computer monitors
  • Prepared reports
  • Trained co-workers
  • Managed payroll
  • Properly secured, recorded and disposed of contraband
Courtesy Clerk 09/2012 to 03/2014
Kaune's Neighborhood Market – Santa Fe, NM
  • Sacked groceries
  • Assisted customers with orders
  • Assisted with store inventory Stocked shelves
  • Assisted different departments Closed store
Education
Bachelor of Arts: Anthropology/ ArchaeologyThe University of New Mexico- Albuquerque

I am still in pursuit of obtaining my BA. I have been attending UNM for 4 semesters and currently have a cumulative GPA of a 3.59. This should be increased at the end of the spring 2020 semester as I have a 100% in once class and a low A in my other course. Which should result in me obtaining a 4.0 this semester.

Associate of Arts2015Santa Fe Community College- Santa Fe, NM

Was on the deans list.

Associate of Science: Criminal Justice 2015CNM (Central New Mexico Community College)- Albuquerque, NM
Military Police Training : Military Police Training 2014Advanced Individual Training for the Army- Fort Leonard Wood, MO
High School Diploma2013Saint Michael's High School - Santa Fe, NM
Accomplishments
  • Completed OSUT Training to be a Military Policeman
  • Recipient of six challenge coins from high ranking Officers and Noncommissioned Officers.
  • A team leader in my Platoon.
  • Secret Clearance.
  • I was selected to attended annual training in Costa Rica in 2016.
  • Appointed as a team leader for the 2017 presidential inauguration.
  • Deans List
  • Promoted to State TA Manager
  • Receive good grades
  • Good credit score
  • Proud father
Affiliations
  • Prior National Guardsman
  • NRA Member
Certifications
  • Anti terrorism Awareness Training (JKO)
  • APT Test Control Officer
  • Comptrollers Accreditation and Fiscal Law Course
  • Cyber Awareness
  • Defense Language Proficiency Test (JKO)
  • Comptrollers Accreditation and Fiscal Law Course
  • Enterprise Monitoring and Management of Accounts (EMMA)
  • G.I. Bill Managers Course
  • ICAT Test Administrator Certification
  • Incentive Manager Course
  • OPSEC Awareness for Military Members, DoD Employees and Contractors
  • Organization Functions in EMMA
  • Programs & Policies- TDY Travel Policies
  • Role and User Functions in EMMA
  • Site Security Manager
  • Site Security Manager DMDC Security Online
  • Site Security Manager Roles and Responsibilites
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Resume Overview

Companies Worked For:

  • NM Army National Guard
  • NM National Guard
  • G4S Secure Solutions
  • Kaune's Neighborhood Market

School Attended

  • The University of New Mexico
  • Santa Fe Community College
  • CNM (Central New Mexico Community College)
  • Advanced Individual Training for the Army
  • Saint Michael's High School

Job Titles Held:

  • Tuition Assistance Manager
  • Army National Guardsmen
  • Security Officer
  • Courtesy Clerk

Degrees

  • Bachelor of Arts : Anthropology/ Archaeology
    Associate of Arts 2015
    Associate of Science : Criminal Justice 2015
    Military Police Training : 2014
    High School Diploma 2013

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Tuition Assistance Manager

NM Army National Guard

Santa Fe, New Mexico