Adaptable healthcare administrator accustomed to the integration of new healthcare delivery systems and restructuring of work in an increasingly complex regulatory environment. Accomplished Care Coordinator who proudly maintains a highly productive, efficient and quality-driven environment at all times. Successful Care Coordinator implementing regulatory compliance systems and guidelines.
Strong presentation skills
Knowledge of Medicaid statutes and regulations
Independent judgment and decision making
Promotes positive behavior
Effective staff coach
Strategic planning capability
Treatment Foster Care CoordinatorJan 2011 - Jul 2013 Casa De CorazonTaos, NM
Provided Treatment Foster Care Services, Level I and II, specifically designed to accommodate the needs of psychologically or emotionally disturbed and/or behaviorally disordered clients.
Assessed and coordinated the care of youths in Treatment Foster Care to ensure that the youths received adequate services.
Developed a plan for treatment or services for the youth and oversaw the implementation of the service plan.
Reviewed billing and documentation from treatment foster parents and other service providers.
Wrote case documentation and progress reports for the appropriate local, county and state agencies.
Oversaw treatment foster parents to ensure that they performed their tasks appropriately.
Adult and Juvenile Probation OfficerMar 2010 - Jan 2011 Taos Pueblo Tribal CourtTaos, NM
Provided pre-sentence reports on people charged with an offense.
Was responsible for the supervision and performance monitoring of convicted misdemeanor offenders in the community on behalf of the Courts.
Undertook meticulous record keeping and reviewed processes.
Worked with other agencies to help local crime reduction and community safety.
Conducted face-to-face contacts with the offenders.
Reported compliance and non-compliance to the Courts.
Outreach Worker - Case ManagerJul 2008 - Jan 2009 The Center for Family OutreachFort Collins, CO
Monitored and managed low risk juvenile offenders on Diversion, Deferred Adjudication and Probation.
Helped families navigate through the juvenile justice system.
Coordinated and taught Anger Management and Substance Abuse classes to adolescents ages 13 to 18.
Developed and submitted documentation to pertinent agencies and to the Juvenile Magistrate.
Provided resources and services that encouraged, assisted and inspired youths and families toward self-sufficiency and well-being.
Child Protection IntakeMay 2007 - Jun 2008 Larimer County Dept. of Human Services2555 Midpoint Dr. Fort Collins CO 80525
Assessed allegations and safety risks of referral cases to include completing intake and assessment forms, and assessing the need for out-of-home placement.
Provided crisis intervention and on-going counseling as needed to assist families in decision making and problem resolution; acted as advocate for clients.
Coordinated clients' services and safety with other County departments, professionals, and outside collateral agencies.
Designed a treatment plan to address risks and needs, established goals and objectives, and coordinated clients' services and referrals.
Prepared and presented case information and documentation to the Courts, state review proceedings, and for communications with attorneys and/or other professionals.
Monitored compliance or non-compliance; determined appropriate course of action.
Provided education for clients and the community on assigned topics.
Intake SpecialistJul 2000 - May 2007 Larimer County Dept. of Human Services2555 Midpoint Dr. Fort Collins CO 80525
Received and processed child protection calls from the community.
Provided assistance, mediation and crisis intervention to families in need.
Performed detention screens, fingerprinting and digital picturing of juveniles.
Acquired in depth knowledge of the Juvenile Colorado Judicial System.
Care CoordinatorDec 2013 - Current UHC8220 San Pedro NE Suite 300 Albuquerque NM 87113
Facilitates an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
Cooperates and communicates effectively with physicians to ensure client satisfaction and compliance with set standards.
Continually improves knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Creates and maintains computerized record management systems to record and process data and generate reports.
Contacts identified members to inform and educate them on health care programs.
Addresses members' personal health plan needs.
Engages the member in discussion of adherence to personal health plans.
Responds to inquires from members.
Coordinates members' needs.
Bachelor of Science: Sociology2006 Colorado State UniversityFort Collins, CO
A.A: Liberal Arts2000 Jefferson Community CollegeWatertown, NY
Top 1% of class
Coursework in social work
A.S: Social Work2000 Jefferson Community CollegeWatertown, NY