Enthusiastic and well-organized Treatment Coordinator with solid background in data entry, schedule management and event planning. Hard-working, multi-tasking with outstanding telephone, scheduling and documentation skills.
Skills
Professional phone etiquette
Excellent communication skills
Database management
Customer service-oriented
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Social media knowledge
Pleasant demeanor
Appointment setting
Team building
Advanced clerical knowledge
Microsoft Excel certified
Dental materials knowledge
Work History
treatment coordinator, 05/2016
to Current Fixari Family Dental – Canal Winchester
Maintained clear, organized dental records and reports.
Worked closely with patients before, during and after dental procedures.
Confirmed patient insurance benefits and checked claim statuses.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients' eligibility and claims status with insurance agencies.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Precisely completed appropriate claims paperwork, documentation and system entry.
Professionally and courteously verified appointment times with patients.
Prepared patient charts accurately and neatly for the clinic.
Diligently filed and followed up on third party claims.
Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
Improved timely paying of bills by developing flexible payment plans for patients.
Oversaw daily office operations for staff of 15 employees.
Verified and created claim numbers by communicating with various insurance companies.
Secretary , 03/2014
to 04/2016 First Choice Glass – Washington court house
Drafted biweekly time sheets for 5 executives and employees.
Created detailed expense reports and requests for capital expenditures.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Screened applicant resumes and coordinated both phone and in-person interviews.
Opened and properly distributed incoming mail.
Maintained a clean reception area, including lounge and associated areas.
Obtained signatures for financial documents and internal and external invoices.
Education
Associate of Applied Science: 2012 Southern State Community College - Hillsboro
