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Supported the operational standards of the department through the maintenance of real estate and personal property tax records and reports.
Processed payments through cash, check and electronic measures. Daily balancing and reconciled any discrepancies per office policies.
Prepared, processed, verified and reconciled account and fiscal documentation.
Extracted data from various reporting systems to implement key operational changes.
Planned, coordinated and managed Delinquent Mobile Home account project while partnering with Sheriff's office.
Assisted in the preparation and maintenance of foreclosures, summons, tax liens, treasurer's receipts, and expired liens.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints At store level.
Opening and closing procedures as well as ensuring accurate reconciliation of cash flow.
Recruiting, hiring, and training new staff, including evaluating performance and enforcing disciplinary actions.
Maintained visual presentation and organization of “Big Box” standard to meet company needs.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Completed weekly schedules according to payroll policies as well as timekeeping through Kronos.
Trained all new associates/staff on store procedures and policies.
Maintained daily record of all transactions.
Analyzed marketing information and translated it into strategic plans.
updated store pricing, signage, and merchandising based on current promotions.
Processed salary changes stemming from merit increases and promotions as well as processed hiring paperwork and termination paperwork.
Delivered excellent customer service by greeting and assisting each customer.
Design and implemented customer satisfaction metrics.
Addressed customer inquiries and resolved complaints.
Opening and closing procedures followed and ensured accurate reconciliation of cash flow.
Assisted in recruiting, hiring, and training new staff.
Maintained visual presentation and reorganized the sales floor to meet company standards.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Completed weekly schedules according to payroll policies as well and bi- weekly payroll process.
Trained all new associates/staff on store procedures and policies.
Maintained daily record of all transactions.
Analyzed marketing information and translated it into strategic plans.
Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.
Processed salary changes stemming from merit increases and promotions as well as processed hiring paperwork and termination report.
Delivered excellent customer service by greeting and assisting each customer.
Design and implemented customer satisfaction metrics.
Addressed customer inquiries and resolved complaints.
Opened a new store location and assisted in recruiting and training new staff.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Completed weekly schedules according to payroll policies.
Completed store paperwork and banking as well as maintained specific retention period for filed documents.
Trained all staff on store procedures and policies.
Maintained daily record of all transactions.
Analyzed marketing information and translated it into strategic plans.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
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Companies Worked For:
School Attended
Job Titles Held:
Degrees
