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Travel Manager Resume Example

Resume Score: 80%

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TRAVEL MANAGER
Professional Summary
Talented Travel Expense Managerfocused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of Travel Expense Cycle.
Skills
  • Exceptional interpersonal communication
  • Effective leader
  • Budget development
  • Efficient multi-tasker
  • Customer service-oriented
  • Consistently meet goals
  • Client account management
  • Project management
  • Organized
  • Deadline-oriented
  • Staff training/development
  • Employee scheduling
Languages
Fluent in French (reading, writing, and speaking)
Work History
Travel Manager, 12/2011 to 04/2015
OVATION TRAVEL – Dallas, Texas
  • Planned workloads and established work controls, assigned and monitored work priorities to employees, monitored transportation problems of individual sections
  • Increased compliance from 30% to 93%, saving $400,000 by creating effective corporate travel policies.
  • Successfully managed travel compliance according to corporate policy and preferred supplier relationships
  • Boosted savings for client by contracting hotels, cars, and air vendors using single direct sourcing techniques.
  • Reduced travel risk management by consolidating the group and meeting expenditure
  • Maintained close internal contact with all levels of management and acted as liaison to outside vendors.

Travel Expense Manager, 07/2008 to 12/2011
SABRE HOLDINGS – Dallas, Texas
  • Completed business case to streamline current A/P functions to best practiced automated A/P processes inclusive of the implementation & roll out of Concur Automated T&E and Invoice System.
  • Conducted system analysis & knowledge share exercises resulting in an automated process improvement of the Visa & Amex corporate card programs resulting in decreased data entry input time from two days to two hours.
  • Implemented documented procedures to correct identified risk and non-compliance with annual IRS 1099 and B-Notice process.
  • Drafted and distributed 60+ days delinquent Visa Report Notice Letter resulting in a more timely submission of travel employees individual Visa Card statements.
  • Collaborated on RFPs and contracts for airline, car rental, hotel, travel agencies, and other vendors
  • Successfully managed travel compliance according to corporate policy and preferred supplier relationships

Account Manager, 06/2007 to 07/2008
BCD TRAVEL – Dallas, Texas
  • Worked with clients and the travel team to identify short-term and long-term objectives for the global program and outlined solutions to achieve objectives, including measurements and timelines.  
  • Developed service level agreement for service, financial, MIS/CDS, program performance, technology and communication indicators, as applicable.
  • Created and managed budgets and financials including billing, payment & profitability.
  • Provided coaching and mentoring and helped to create a career development plan to address development for successor positions and gaps in knowledge or experience.

Account Executive (May 2005 - Jun 2007)

  • Established and maintained relationships with key customer decision makers at all levels within the customer organization, including introduction of the company senior management to customer.
  • Assisted RAMs and NAMs with budget process and interfaced with global travel manager and company executives as pricing concerns arise.
  • Up-sell and cross-sell products and services that meet client's needs


Fare Analyst, 09/2002 to 05/2005
AMERICAN AIRLINES – Forth Worth, TX
  • Collected airline pricing information and provided up-to-date fare data to airlines, global distribution systems, computer reservation systems, travel agents, and travel-related companies.
  • Made carrier fare data automatically available to CRSs and GDSs via frequent electronic submissions.
  • Provided solution to pricing problems and any issues related to general data collection and distribution.

Customer Service Agent (Sept 2000 - June 2002)

  • Briefed passengers according to company and FAA requirements.
  • Ensured the passengers needs and expectations were met throughout the flight.
  • Managed all systems and situations affecting the flight while preserving passenger comfort, safety and well being.

Education
Bachelor of Arts: french, 2013
UNIVERSITY OF TEXAS AT ARLINGTON -
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Resume Overview

Companies Worked For:

  • OVATION TRAVEL
  • SABRE HOLDINGS
  • BCD TRAVEL
  • AMERICAN AIRLINES

School Attended

  • UNIVERSITY OF TEXAS AT ARLINGTON

Job Titles Held:

  • Travel Manager
  • Travel Expense Manager
  • Account Manager
  • Fare Analyst

Degrees

  • Bachelor of Arts : french , 2013

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