Excellent verbal communication skills Demonstrate confidence Work well with teams Attention to details Ability to work under pressure Goal oriented Multitasking Strong work ethics. Exceptional Internet Skills. Excellent eyes for details and deals. Works Well against tight deadlines. Extremely organized and prepared employee. | Working knowledge of MS Office Understand Data and financial Implication. |
Arranged, managed and coordinated all aspects of business travel to meet the specific needs of employers, employees and clientele within an organization.
Created detailed itineraries using programs such as Microsoft Word, Excel and Outlook to meet employer-specific budgets and deadlines.
Researched travel procedure and destination information on the Internet, creates and maintains relevant files and databases, and stays in constant communication with employees, customers and venues.
Handled credit card programs and charges.
Process T&E reports and handled reimbursements.
Handled and oversee all travel arrangements (air, lodgings etc.) and operations.
Negotiated contracts or rates with travel service providers.
Ensure compliance in all aspects of travel procedures.
Manage relationships with travel agencies and vendors.
Coordinated all travel activities for all management and executive staff.
Developed an extremely extensive network of travel with vendors that helped to keep cost down.
Performed banking duties and overseeing the financial activities for personal accounts.
Cross Selling products and Services.
Confer with clients in order to gather specific information about their backgrounds.
Provides advice on financial solutions.
Manage sales activities in order to meet personal goals and those set by the bank.
Registering/booking guests in and out of their rooms, while accommodating any special requests.
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
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