I currently work for Level II Trauma Center at Lankenau Medical Center and looking for a career in healthcare field where I can utilize my clinical knowledge and/or administrative skills. I have meticulous attention to detail and a great passion to help the military and civilian community and support the Global War on Terrorism, and to ensure quality care is optimized. Resourceful Trauma Registrar adept at keeping office operations smooth and efficient. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Dedicated to efficiency and maintaining workflow. Hardworking and reliable with strong ability in multitasking. Highly organized, proactive and punctual with team-oriented mentality. Results-focused professional. Multilingual and fluent in three languages English, Serbo-croatian/Bosnian and German solid comprehension of cultural diversity.
I had six years of direct patient care as Clinical Medical Assistant in outpatient ambulatory setting, concerning patient's lower extremity with supervisory responsibilities. Obtained and provided patient general and podiatry medical history, allergies, current medication and drug sensitivities to the physician taking care of the patient for that day. I performed vital signs check and drew pre-operative blood work, recorded vital signs and allergies in patient's hard copy and electronic medical record.
I also utilized my administrative duties, such as analyze inpatient medical records to insure accuracy, efficiency according to rules required. I maintained medical records storage room ensuring HIPPA compliance. I documented data precisely and correctly into patient's electronic and hard copy medical record. Analyzed codes, receiving medical records requests, and released records after review, passed records to a medical coder. I prepared necessary paperwork for medical records requests for patients, insurance, disability insurance companies, workers compensation and litigation cases. I screened mail and informed medical providers of any requests. I collected required payments, and submitted all requested records on case by case basis.
Suggested procedures to general manager for reducing technician clinical time from 45 minutes to 20 minutes to prepare and accomplish assigned tasks. Filed documents and reviewed requests from physicians, and other health care providers for procedures and examination to be conducted on proper patient examination to provide physician with technical information. I trained all new clinical staff of how to promptly and efficiently perform both clinical and administrative duties without delay. I worked closely with general manager on medical records submission and reported any difficulties finding old files. I monitored medical records electronic log, to assure that all of the requests were completed promptly and on timely manner.
As a circulator on surgery days, I counted all of the necessary items, and matched them with appropriate codes on the surgical router. Then they would be reviewed by surgeon. I created letters of medical necessity for various implants, soft goods, medications, per physicians order. I electronically entered ICD-9 codes and CPT codes into Quest Diagnostic Care 360. I completed requisition slips, and processed blood and tissue specimens in a timely fashion. I performed venipuncture, and urinalysis.
I worked as surgical scrub technician, prepared operating room for all procedures related to the foot and ankle surgeries. As recovery room technician, I observed patient's for safety during the transport to radiology section, and back, assisted physician with patient. Provided discharge paperwork and verbal post-operative instructions. Assisted and administered appropriate medication per physician's orders. I processed all digital X-Rays of the lower extremities. Casted patients and performed routine nail and lesion debridement, followed by independently completing routers with ICD-9 and CPT codes, which then were later sent to billing department. I sterilized instruments, maintained a clean utility room, and ordered supplies. Supported anesthesia team by stocking necessary supplies, and. Called in prescriptions, returned patients phone calls, made appointments, scheduled surgeries, helped check in and out office as needed, Used Medinotes, Microsoft Excel to keep inventory and budget log, Appointment Pro, Quest Diagnostic Care 360, Medisoft, Data Base, Onyx.
As clinical Medical Assistant, I escorted patients to the treatment room and obtained brief patient medical history and documented in medical record. I assisted both the physician and physician assistant with the following procedures: Liposuctions, Scalp Reductions, Hair Transplants, Laser Hair Removals, Fat Transplants and harvesting, Botox, Restylane, Juviderm, Sclerotherapy, Laser Tattoo removals, Thermage. I resupplied treatment rooms, filed medical records, processed specimen collection, and informed the clinic of the latest medical technology after interacting with medical sales representatives. Also, provided education to patients regarding their treatment plan and maintained HIPPA compliance
Abbreviated Injury Scoring (AIS) course (in class an online) with ability to easily calculate Injury Severity Score and Trauma Injury Severity Score
•NTDB/TQIP, ACS/Orange/Gray book •Site survey preparation for Level I, II and II trauma centers verification/re-verification
•Ability to work independently
•Ability to collaborate effectively Member: American Trauma Society (ATS) State of Pennsylvania Trauma Registrars Committee American Association Professional Coders (AAPC)
•TQIP Training Course and attended TQIP annual conference
•Received Commanders Award for Civilian Service
•2018-Certified Specialist in Trauma Registry (CSTR)
•2013-Certified Professional Coder (CPC)
•2009-National Certified Medical Assistant
•2009-National Certified Phlebotomy Technician
•2006-Certified Podiatry Medical Assistant – Clinical
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