transportation secretary resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skills
Verbal and Written Communication
Schedule Management
Computers and Technology
Microsoft Office
Confidentiality and Data Protection
Document and File Management
Database and Client Management Systems
Strong Organizational Skills
Multitasking and Time Management
High Volume Phone Inquiries
Education and Training
Kiamichi Technology Center - DurantDurant, OKExpected in 05/2008 ā āMaster Teacher:Early Childhood Education - GPA:
2008 - Honor Roll
Silo High SchoolDurant, OKExpected in 05/2008 ā āHigh School Diploma: - GPA:
Southeastern Oklahoma State UniversityDurant, OKExpected in ā ā:Business Management - GPA:
3.7 GPA
Experience
Chagrin Falls Exempted Village Schools - Transportation Secretary Chagrin Falls, OH, 07/2019 - Current
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Responded to customer issues to provide immediate resolution and improve retention.
Handled incoming calls and directed callers to appropriate department or employee.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Coordinated catering services for various functions, including sales trainings and department meetings.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Utilized various software systems to facilitate movement, planning and scheduling.
Kept detailed and updated records of calls in physical and electronic databases.
Worked closely with transportation supervisor to dispatch and assign loads.
Identified locations and needs of callers to accurately send assistance.
Brandywine Counseling - Outreach Worker Milford, DE, 07/2019 - Current
Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Met community outreach goals through lead generation and conversion.
Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
Maintained outreach contacts in organization's database to track progress toward base building goals.
Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
Tracked data using spreadsheets to record pledges, phone calls and canvassing.
Coordinated specific psychosocial resources to meet members' identified needs.
Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
Advocated for at-risk groups to find funding and resources.
Educated citizens on resources and programs in local community.
Building Controls And Services - Administrative Coordinator Wichita, KS, 07/01/19 - Current
Gathered, entered and updated data to maintain departmental records and databases.
Maintained office supplies by checking inventory and ordering items.
Developed successful filing system to increase ability to retain and recover documents, reports and records.
Composed and edited complex and sensitive correspondence, reports and documents.
Worked with finance department to file receipts and reimbursements.
Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
Prepared agendas and took notes at meetings to archive proceedings.
Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
Generated status reports for senior management activities critical to meeting project and departmental goals.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Recruited, interviewed and selected employees to fill vacant roles.
Computed balances, totals or commissions to support accounting team.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Delegated work to staff, setting priorities and goals.
Researched and prepared reports required by management or governmental agencies.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.