Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Throughout my employment background my main focus has been customer service oriented. My most recognizable growth came as a skilled crew training for McDonalds committed to addressing customer concerns with speed, accuracy and professionalism. I have Learned many time and task management skills throughout my prior employment. And as a leader i have alway been a customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Highlights
  • Task oriented
  • Strong time management
  • Employee relations specialist
  • Customer service expert
  • High customer service standards
  • High service goal standards
  • Training skills
  • Conflict resolution proficiency.
Education
Windsor High School Windsor, ny Expected in 2011 High School Diploma : - GPA : I graduated from the Windsor school district in 2011. I graduation with an advanced regents diploma and was in the mid to upper part of my graduating class. Throughout high school i had taken many extra classes. Some of which included classes in engineering such as digital electronics, and a class on web design and finance.
Experience
Ardent Health Services - Transfer Coordinator
Topeka, KS, 11/2012 - Current
As a Transfer coordinator it was my responsibility, depending on the task assigned to me, to either clear a property of any balance or possible balance that could be placed on a bank owner property before its sale. In this certification process i found that businesses and representative responded well to my attitude and tone and were more than happy to work with me to accomplish my goals. Because i had learned this process from the ground up i had also been tasked from time to time to walk the floor and answer questions that the other representatives could have on the floor. I had no problem with this and greatly enjoyed the task. Also as i was very good at noting and processing payments i was also tasked with troubleshooting and correcting any errors made in payments by reps on the floor. Once again i enjoyed this task and had no problem fixing the errors.
International Bancshares Corp - Customer Service Representative
Sulphur, OK, 05/2012 - 11/2012
As a customer service rep i was responsible for aiding customers through the connection and disconnection to their election or gas service throughout all states that National Grid Serviced. I had demonstrated mastery of customer service call script. I had grown a great sense of customer relations and was always pushing to move forward into a higher position.
Mcdonald's - Crew Trainer
Cleveland, OH, 11/2011 - 06/2012
As a crew trainer it was my responsibility to properly train all new and current staff on any new or already implemented procedures throughout the store. As a crew trainer i had excelled. Between me and the other crew trainers in the store we began to greatly improve through efficiency, accuracy, and cleanliness throughout the store.
Safelite Autoglass - Customer service
Frederick, MD, 06/2010 - 11/2011
As a customer service employee i was in charge of service my customers. I had been trained in all stations of the store. I could do everything from take a drive-through or front counter order, to cooking and preparing their food. I was known for being very good at every position in the store and was often used to walk the store and assist sections that were struggling to meet goals.

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resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Windsor High School

Job Titles Held:

  • Transfer Coordinator
  • Customer Service Representative
  • Crew Trainer
  • Customer service

Degrees

  • High School Diploma

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