Transcriptionist Insurance Claims Resume Example Wordzxpressed

TRANSCRIPTIONIST - INSURANCE CLAIMS

Professional Summary

Experienced legal secretary in the field of insurance defense as well as having worked in the property casualty and workers' compensation departments as an assistant to the claims representatives, as well as adjusting ZIP Claims (auto loss claims valued at $1,000 or less). My entire career has been in the insurance industry, having utilized my knowledge of claims-handling, my certification in medical terminology, and my transcription skills.

Skills

Legal proceedings knowledge
Personal, casualty and property loss
Administrative background
Customer service-oriented
Insurance policy coverage knowledge
Advanced oral and written communication skills

Data analysis
Skilled multi-tasker
Highly motivated
Organized
Types 140 WPM
MS Office

Work History

11/2013 to Current

Transcriptionist - Insurance ClaimsWordZXpressed – Atlanta, GA

Transcribe recorded statements/interviews relating to automobile insurance claims.

09/2011 to 01/2015

Legal SecretaryCousineau McGuire, Chtd – Golden Valley, MN

Please see extensive list of legal secretarial duties performed for previous employers.
Reviewed new files to determine current status of injury claim and to develop a plan of action.
Answered questions posed by insured and attorneys.
Reconciled data in direct collection system with the accounting system to address discrepancies.
Maintained contact with claimants and attorneys to determine treatment status.
Reported to management on customer problems, field conditions, safety issues and policy problems.
Investigated claims involving potential and suspected fraudulent activities.
Documented all investigation activity and presented reports to management.
Documented all investigation activity and presented reports to management.
Documented all investigation activity and presented reports to management.

07/2011 to 09/2011

Placement AssistantMinneapolis Business College – Roseville, MN

Interviewed and assisted recent graduates from MBC in securing positions with companies Assessed each graduate's individual desires and needs as to specific field of interest in order to match them with a satisfying career Researched internet and other available resources to learn of suitable job openings Counseled graduates on filling out applications and preparing for interviews, as well as advising them of the entire hiring process Evaluated graduates' interpersonal, communication and job skills to determine which jobs were a good fit and to help them improve in areas necessary to secure a position Established and maintained constructive, cooperative and reciprocal working relationships with employers and companies.

08/2009 to 04/2011

Legal SecretaryJardine, Logan & O'Brien – Lake Elmo, MN

Prepared Complaints, Answers, Motions and Briefs for filing with various courts, including State, Federal, and Court of Appeals, as well as served the same on interested parties Scheduled and coordinated client meetings, depositions, and exams Managed trial calendars and Court scheduling deadlines (via both paper and electronic calendars) Ensured legal documents were processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines Drafted, proofread, edited, and prepared documents such as pleadings and Confidential Mediation Statements using MS Word Transcribed, composed and revised legal correspondence such as IME letters, reports to companies, medical chronologies, recorded statements, and deposition summaries Performed general office duties of filing, faxing, photocopying, scanning, and transmitting text, data and graphics Prepared exhibit books for trials, mediations and hearings Made travel arrangements Assisted other secretaries as team player to get work completed in deadline-oriented, fast-paced environment Entered billing time Requested and processed checks to various vendors Indexed mail using DocLocator system Created and maintained Case Status Log for workers' compensation attorney, detailing ongoing chronology of events and deadlines for each case.

08/2000 to 08/2009

Legal SecretaryJohnson & Condon, P.A – Edina, MN

In addition to the above legal secretarial duties Prepared No-Fault Arbitration Brochures and associated pleadings/ letters Requested records from various facilities Upon transferring to word processing/overflow department due to my high speed, familiarity with medical terminology, and exceptional turn-around time, I was responsible for transcribing all lengthy documents, such as medical chronologies and deposition summaries, as well as sharing in the tasks of transcribing and preparing various other documents such as reports to companies and IME letters to examiners Filled in for receptionist during breaks and lunch hours.

06/2000 to 08/2000

Medical TranscriptionistEvaluMed – Edina, MN

Transcribed and processed independent medical and psychiatric examination reports, which required knowledge and familiarity with all areas of medical practice.

08/1993 to 06/2000

Medical TranscriptionistArco-Rodeer – Minneapolis, MN

Transcribed dictation consisting of medical reports, clinic notes, patient histories, nurses' notes, office visits, physical examinations, Emergency Room visits, hospital admissions, chart reviews, consultations, discharge summaries, and various charts containing medical data Distinguished between homonyms and recognized inconsistencies and mistakes in medical terms by referring to dictionaries, drug references, and other sources on anatomy, physiology and medicine Returned dictated reports/notes in printed or electronic form for physicians' review, signature and corrections, and for inclusion in patients' medical records Reviewed and edited transcribed reports/dictated materials for spelling, grammar, clarity, consistency, and proper medical terminology Converted dictation and/or rough hand-written notes to typed format Translated medical jargon and abbreviations into their expanded forms to ensure accuracy of patient and health care facility records.

07/1994 to 05/2000

Senior Legal Secretary IIHayes Law Firm, P.A – Eagan, MN

In addition to functions performed while at Jardine, Logan and O'Brien Opened and organized files Processed company's outgoing mail Shared in general office responsibilities of answering phones and preparing conference rooms for meetings and depositions Ordered office supplies.

06/1991 to 11/1999

Legal SecretaryGilmore, Aafedt, Forde, Anderson, Gray & Monson – Minneapolis, MN

In addition to functions performed while at Jardine, Logan and O'Brien Lead asbestos case coordinator Filled in for receptionist on as-needed basis Responsible for typing and processing all legal briefs, including Supreme Court and WCCA briefs, for the entire office (approximately 35 attorneys and law clerks) Sole deposition summary and medical chronology transcriber for office In 1992, under the direction and guidance of then managing partner, Jay Hartman, and new associate, David Kempston, prepared the very first Workers' Compensation Deskbook.

Education

1991

CSR: Court Reporting
University of Saratoga at West Valley - Saratoga, CA

Resume Overview

Companies Worked For:

WordZXpressed
Cousineau McGuire, Chtd
Minneapolis Business College
Jardine, Logan & O'Brien
Johnson & Condon, P.A
EvaluMed
Arco-Rodeer
Hayes Law Firm, P.A
Gilmore, Aafedt, Forde, Anderson, Gray & Monson

School Attended

University of Saratoga at West Valley

Job Titles Held:

Transcriptionist - Insurance Claims
Legal Secretary
Placement Assistant
Medical Transcriptionist
Senior Legal Secretary II

Degrees

CSR : Court Reporting

Transcriptionist - Insurance Claims Resume Example

Resume Score: 60%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes